- Jalan Lagoon Selatan Subang Jaya Selangor Malaysia 47500

Working Location
Job Description
Requirements
Bachelor's degree in Business, IT, Computer Science, Engineering, or a related discipline.
Strong experience as a Senior Business Analyst, Business Analyst, ERP Analyst, or similar role.
Experience working with large-scale ERP systems, preferably SAP/S4HANA.
Experience in ERP access management, security, role design, testing, UAT, or system upgrades.
Strong project management, change management, and continuous improvement skills.
Excellent stakeholder management, communication, influencing, and problem-solving abilities.
Ability to work effectively across business, IT, process owner, and support teams without direct authority.
Comfortable working with global teams across different functions and time zones.
Experience in Finance, Supply Chain, Procurement, Asset Management, Projects, Wells, or Operations is an advantage.
Additional Details:
Work Location: Sunway Square, Bandar Sunway
Contract Duration: 16 months
Working Hours: 40 hours/week
Salary Offered: Up to RM 10,000
Responsibilities
Act as the business focal point for ERP access management and security, including ownership and continuous improvement of Job Archetypes, business roles, and governance.
Partner with Enterprise Access Management and IT teams to ensure access provisioning, security controls, compliance activities, and access reviews are completed effectively and on time.
Support ERP implementation, deployment, organizational changes, and post-go-live activities, including role catalogue deployment and user access management.
Drive ERP Integrated Support Model (ISM) activities across business functions, assets, and global support networks.
Support stabilization of ERP solutions following implementation, upgrades, and hypercare, with a focus on reducing incidents and improving service performance.
Work with process experts, key users, and IT support teams to identify recurring issues and improve ERP support processes.
Own and continuously improve ISM toolkits, knowledge materials, dashboards, and support processes.
Lead ERP testing activities for technical upgrades, releases, and major system changes.
Define testing scope, coordinate test preparation and execution, track defects, and ensure agreed UAT exit criteria are achieved.
Lead and influence cross-functional teams across different functions, locations, and time zones.
Identify opportunities for simplification, automation, and continuous improvement across business processes and ERP solutions.
Benefits
BRT - SUNMED
0.3 km
BRT - SUNU-MONASH
0.5 km
BRT - SUNWAY LAGOON
0.9 km
BRT - SOUTH QUAY-USJ 1
1.1 km
BRT - MENTARI
1.4 km
LRT - USJ 7
1.9 km
BRT - USJ7
1.9 km
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