Business / Restaurant Operations
Ensure smooth running and success of the business
Analyze financial performance to formulate, develop and implement plans to improve salesand profitability of the business
Oversees and manage restaurant operations and cash management
Ensure smooth outlet opening, renovating or reinstatement
Execute plans and instructions from the management
Restaurant Management & Planning
Propose marketing ideas
Assuring productivity and efficiency while managing cost
Analyze the situation, identify the needs of the business and propose with ideas and solutions
Prepares outlet schedule, inventory and accuracy of payroll submission
Follow up on service recovery for all products and service lapses
Lead investigation and resolution of all customer complaints and/or feedback in a timely and efficient manner
Menu Execution and Delivery
Propose new menu items and promotions
Supervise stations to deliver orders in accordance to defined cooking processes, recipe andhealth & safety standards
Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu
Conduct training & re-training from time to time for both existing and new menu items
Kitchen Processes and Concept Development
Manage kitchen inventory levels and quality by guiding kitchen supervisors on placing of orders
Check to ensure quality of delivered supplies from time to time
Manage kitchen storage capacity
Oversee the setting up and cleaning of stations by staffs
Oversee workflow for stations to ensure that processes adhered to specifications and guidelines and to provide recommendations to improve efficiency
Quality Assurance & Control
Ensure Standard Operating Procedures are updated and followed
Liaise with suppliers and supervise supply chain and inventory
Maintain overall restaurant cleanliness
People Management
Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
Conduct training and educate operation team on best practices, company policies and excellent service standard
Manpower planning, training and recruitment
Conduct appraisals professionally to track and measure staffs’ performance
Ensure workplace safety practices
Create a work environment that promotes teamwork, performance feedback, recognition and executing fair disciplinary management and staff retention
TANA DEVELOPMENT (SINGAPORE) PTE. LTD.
F&B Restaurant Name: CoCoICHIBANYA
Famous Japanese Curry House