We’re looking for a fun, outgoing and responsible individual to join our team! We put priority in giving our customers an enjoyable shopping experience and if you take pride in being helpful and delivering above customer service, we’d love for you to apply.
You will play a pivotal role in ensuring exceptional customer service and driving sales within our retail environment. You will be responsible for assisting customers, providing product information, and completing sales transactions. Your enthusiastic and friendly approach will contribute to creating a positive shopping experience for our customers.
This position is going to be based at our retail stores islandwide.
What you’ll do:
Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
Assist to style customers in our latest pieces and provide recommendations based on their needs
Maintain a comprehensive understanding of our product range
Process sales transaction with a high level of accuracy
Assist with after sales service such as returns or exchanges
Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
Process online order collections when required
Lead and guide team members and train them for success
Support any duties or responsibilities assigned
What we’re looking for:
Individuals who are passionate about retail and service industry are welcomed to apply
Good team player, self motivated with a positive and committed mindset
Able to work independently as well as collaboratively
Have a can-do attitude and is a problem solver
Passion for the fashion and jewel
We're a 13 year old jewellery brand based in Singapore currently with 6 retail stores at ION Orchard, Bugis Junction, Vivocity, 313@Somerset, Jem and NEX. We believe in creating pieces that give our customers the freedom to express their style with the peace of mind that they are safe for sensitive skin. All our products are made without the toxic 3 (nickel, lead and cadmium).
As a company, we believe in team work, being kind to each other and ourselves and no-drama no office politics workplace. We also believe in worklife balance and that taking care of the team is the way to taking care of our customers.
We have the mission to be the leading jewellery brand in Singapore, around the region and eventually on a global scale.