Company Description Tecsys Product Sdn Bhd is a Malaysia-based marketing and advertising company serving a variety of clients and industries. The organization focuses on delivering effective promotional solutions and product-focused campaigns to support client growth. Team members work in a dynamic environment that values collaboration, accuracy, and responsive service. The company offers opportunities to develop practical skills in sales support, administration, and customer-focused operations.
Role Description The Junior Sales Support Administrator is a full-time, on-site role based in Shah Alam. This position supports the sales team by handling order processing, preparing quotations, updating sales records, and maintaining accurate customer and product information. Daily tasks include responding to customer inquiries, coordinating with internal departments to ensure timely delivery, and assisting with documentation such as invoices and sales reports. The role also involves general administrative assistance, including data entry, filing, and organizing sales-related materials. The Junior Sales Support Administrator is expected to work closely with sales representatives to help meet customer needs and support overall sales performance and direct report to Sales Manager.
Qualifications
- Strong customer service skills, with the ability to respond to inquiries and support clients professionally.
- Effective communication skills, including clear spoken and written communication in a business context.
- Proficiency in order processing and basic sales support tasks, such as quotations and record maintenance.
- Competence in administrative assistance, including data entry, documentation, and organizing files.
- Basic computer skills, including use of office productivity software (e.g., word processing, spreadsheets, email).
- Attention to detail and accuracy in handling customer information and sales documentation.
- Ability to work on-site in Shah Alam and collaborate with a sales and operations team.
- Previous experience in a sales support, customer service, or administrative role is an advantage.
- Diploma or equivalent qualification in business, administration, or a related field preferred.