Role Overview
Members of the Asia Process Innovation (P/I) Team are responsible for new site setup, operational stabilization, productivity improvement, standard process development, Process Innovation project leadership and data-driven tool & dashboard development across logistics centers in the Asia Region.
The role collaborates closely with the HQ PI team and Overseas Operations Support Team to build Regional PI capability and operational excellence.
As on-site support across multiple countries is required, mid- to long-term overseas travel (1 month or longer) may be required, and candidates must have no restrictions on international travel.
Key Responsibilities & Detailed Duties
A. New Site Setup & Operational Stabilization
Lead end-to-end operational preparation based on the Setup Checklist
Design detailed operational processes and define SOPs/Wis
Develop and deliver on-site operational manuals (SOPs, Work Instructions)
Validate layout & workflow and calculate manpower capacity
Review equipment specifications and required quantities
Conduct WMS/MES UAT and verify parameter settings
Validate capacity for initial inbound/outbound volumes
Perform root-cause analysis on early operational issues and implement improvements
Establish initial KPI baselines and manage the Setup Action Tracker
B. Operations Governance System
Establish KPI frameworks focused on productivity, quality, and cost
Develop productivity models (STD Time, UPH, Cost/Unit)
Manage quality KPIs and drive Fail Cost Zero
Build industry-specific standard processes and expand Paperless operations
Maintain and standardize operational manuals (SOPs/WIs) across centers
Perform gap analysis between actual operations and manuals
Identify inefficiencies and drive process improvement
Transfer HQ PI best practices to regional centers
Develop dashboards and establish monitoring systems for daily–monthly operations
C. Productivity Analysis & PI Improvement Activities
Conduct data-driven productivity, quality, and lead-time analyses
Identify bottlenecks and execute workflow/labor optimization
Evaluate and introduce automation/digital solutions (AMR, PDA, tablets, etc.)
Measure improvement impacts and report results regularly
D. Digital & Data Enablement (Tools & Dashboards)
1) Operational Tool Development
Develop automation and analysis tools using Power BI, Tableau, Excel (VBA/Power Query),ETC
Build tools for auto-performance aggregation, productivity calculations, worker evaluation, and shipping risk detection
Create exception-data validation tools and automated reporting functions
2) Dashboard Development & Management
Build productivity, quality, cost, and lead-time dashboards
Maintain daily/weekly/monthly operational dashboards
Standardize data models and manage automated refresh cycles
Trainsite teams to improve dashboard utilization
3) Data-Driven Decision Support
Conduct time-series, variability, and cross-site analyses
Identify improvement opportunities and support KPI-driven decisions
Analyze ROI for automation solutions (AMR, conveyor, sorter, etc.)
E. Regional PI Excellence
Lead the Asia PI Circle (weekly operations sync & monthly PI forum)
Share and scale best practices across regional sites
Manage PI action trackers and performance follow-up
Conduct PI capability leveling, training, and maturity assessments
Maintain the PI Knowledge Hub for SOPs, best practices, and improvement cases
F. Collaboration with HQ & Regional Centers
Collaborate with HQ PI and Overseas Operations Support teams on Setup/PI projects
Share customer issues and replicate solutions across sites
Support peak-season and large-volume operations
Align operational execution with local center operations teams
Requirements:
Min. Diploma in Operations/Logistics Management, Business Management or equivalent.
At least 3~4 years of relevant experience in process innovation, project management or similar role.
Well-versed in Microsoft Excel applications.
Self-motivated and with a drive for continuous improvement.
Preferably with working experience in Logistics industry.
LX PANTOS SINGAPORE PTE. LTD.
1) Global Company Profile - LX Pantos is a US$3bn Global Logistics company, Global HQ in Seoul, Korea
2) LX Pantos is a global leading company which employs about 3,600 professionals with 380 global network in 39 countries.
3) Primary activity in Singapore is Freight Forwarding and Contract Logistics.
4) LX Pantos operates 96 offices and 68 warehouses all over the world (Total of 380 Global Network).