Full Time Human Resources Manager Jobs, in Pertama Digital Berhad Federal Territory - Maukerja

Company Description Pertama Digital Berhad supports high-impact Govtech and Fintech initiatives that create inclusive, practical solutions for people across Malaysia. The organization focuses on leveraging technology to improve access to essential services and drive positive social and economic outcomes. Team members collaborate with public and private sector partners to deliver digital products that are user-centric and accessible. Working at Pertama Digital Berhad offers the opportunity to contribute directly to meaningful, large-scale innovation that benefits diverse communities.

Role Description This role is responsible for driving HR operations, talent management, employee relations, compensation and benefits, performance management, and organisational development while ensuring compliance with Malaysian employment laws and corporate governance requirements.

The successful candidate will also play a key role in developing HR policies and Standard Operating Procedures (SOPs), preparing HR-related proposals for the Nomination and Remuneration Committee (NRC) and Board of Directors (BOD), and participating in Environmental, Social and Governance (ESG) and Enterprise Risk Management (ERM) initiatives.

The position requires a highly independent, detail-oriented professional who can balance operational responsibilities with strategic HR initiatives and provide effective support to senior management.

Key Responsibilities

• Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, compensation & benefits, and employee lifecycle management.
• Develop, review, implement, and continuously improve HR policies, Standard Operating Procedures (SOPs), guidelines, and the Employee Handbook.
• Ensure HR policies and SOPs are consistently communicated, implemented, and adhered to across the Group.
• Oversee performance management, employee engagement, talent development, and retention initiatives.
• Manage employee relations, disciplinary matters, grievances, and industrial relations.
• Ensure compliance with Malaysian employment legislation and statutory requirements.
• Coordinate training and development programmes, including HRD Corp matters.
• Prepare HR-related proposals, papers, and recommendations for the Nomination and Remuneration Committee (NRC) and Board of Directors (BOD), including matters relating to remuneration, promotions, organisational structure, manpower planning, and HR governance.
• Participate in Environmental, Social and Governance (ESG) initiatives, supporting people-related sustainability practices, employee well-being, diversity, and governance requirements.
• Participate in Enterprise Risk Management (ERM) activities, including identifying, assessing, monitoring, and mitigating HR-related risks and ensuring appropriate internal controls.
• Maintain HRIS, employee records, HR reporting, and process improvements.
• Support management in workforce planning, organisational development, and strategic people-related matters.
• Coordinate, monitor, and update the Group's Objectives and Key Results (OKRs), including tracking progress, facilitating periodic check-ins, ensuring timely updates by employees and Heads of Departments, and preparing performance reports for management review.
• Support the alignment of individual and departmental OKRs with the Group's strategic objectives and performance management framework.

Job Requirements

• Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or a related field.
• Minimum 5–7 years of relevant HR experience, preferably in a managerial role.
• Strong hands-on experience in payroll, recruitment, employee relations, performance management, and compensation & benefits.
• Proven experience in developing, reviewing, and implementing HR policies, SOPs, and HR governance frameworks.
• Experience in performance management frameworks, OKR implementation, monitoring, and reporting.
• Good understanding of the Employment Act 1955, Industrial Relations Act 1967, EPF, SOCSO, and other statutory requirements.
• Experience in preparing management or Board-level proposals and exposure to NRC, ESG, or ERM matters will be an added advantage.
• Experience with HRIS and HRD Corp processes is preferred.
• Strong communication, leadership, analytical, and problem-solving skills.
• High level of integrity, confidentiality, and professionalism.
• Ability to work independently, manage multiple priorities, and drive HR process improvements.