We are seeking an experienced Warehouse Operations Manager to oversee end-to-end warehouse operations, drive operational excellence, and lead a high-performing team. The role will focus on operational performance, inventory management, stakeholder engagement, safety compliance and continuous improvement.
Key Responsibilities:
- Oversee inbound, outbound, inventory and order fulfilment operations.
- Drive performance against KPIs, SLAs and customer requirements.
- Lead and develop warehouse supervisors, team leaders and operational staff.
- Manage manpower planning, resource allocation and team performance.
- Ensure inventory accuracy and effective utilization of SAP/WMS.
- Drive Lean, Kaizen and process improvement initiatives to enhance productivity and efficiency.
- Ensure compliance with workplace safety and regulatory requirements.
- Manage client relationships, operational escalations and key stakeholder communications.
- Support warehouse automation, digitalization and transformation initiatives.
Requirements:
- Diploma/Degree in Logistics, Supply Chain, Operations or a related field.
- 5–10 years of relevant experience, with at least 3 years in a leadership role.
- Strong knowledge of warehouse operations, inventory management and SAP/WMS.
- Experience in KPI management and continuous improvement.
- Strong leadership, communication and stakeholder management skills.
- Knowledge of Singapore workplace safety regulations is preferred.