- MRR2 Kepong Selangor Malaysia 52100

Working Location
Job Description
Requirements
Job Description
Looking for a career where you can earn well AND help people solve real financial problems?
We are looking for Customer Financial Advisors to join our growing team.
This is not a traditional sales position where you spend the whole day cold calling or searching for customers.
Customers are provided by the company.
Your role is to understand each customer’s financial situation, identify their challenges, explain suitable solutions clearly, and guide them throughout the process.
We will provide you with structured training to develop your financial knowledge, consultation skills and presentation ability.
Who Are We Looking For?
Enjoy talking and communicating with people
Are confident or willing to develop your confidence
Are comfortable working with numbers
Enjoy analysing and solving problems
Have patience when dealing with customers
Are responsible with follow-ups
Are willing to learn presentation and consultation skills
Want to build a professional career in the financial services industry
Fresh graduates are welcome.
Candidates with experience in Customer Service, Banking, Finance, Loan Processing, Administration or Sales are also encouraged to apply.
Why Join Us?
RM3500 Basic Salary
No Cold Calling
Customers Provided by Company
Full Training Provided
Attractive Performance Incentives
Potential Monthly Income RM6000 – RM10000+
Learn Professional Financial Consultation & Presentation Skills
Clear Career Growth Opportunities
Most importantly, this is a role where your knowledge and communication skills can genuinely help customers find solutions to their financial challenges.
We are not looking for aggressive salespeople.
We are looking for people who can listen, understand, explain and solve problems.
If that sounds like you, we would like to meet you.
Apply now for the position of Customer Financial Advisor.
Responsibilities
Job Responsibility
Conduct one-to-one consultations with customers
Understand customers’ income, commitments and financial situation
Analyse customer cases using our calculation system
Identify financial issues and possible solutions
Present solutions clearly and professionally
Assist customers with documentation and financing applications
Follow up on cases from consultation until completion
Build strong customer relationships and provide excellent service
No cold calling. No door-to-door sales. Customers are provided by the company.
Training Provided
Financial & Banking Product Knowledge
Financial Calculation & Case Analysis
Customer Consultation
Presentation Skills
Communication Skills
Case Management
Customer Follow-Up
Salary & Performance Incentive
Basic Salary: RM3,500
On top of your basic salary, you will receive incentives based on successfully completed cases.
1–4 Successful Cases: RM300 / Case
5–7 Successful Cases: RM500 / Case
8–10 Successful Cases: RM700 / Case
11 Successful Cases & Above: RM800 / Case
Potential Monthly Income
5 Successful Cases: RM3,500 + RM2,500 = RM6,000
8 Successful Cases: RM3,500 + RM5,600 = RM9,100
10 Successful Cases: RM3,500 + RM7,000 = RM10,500
11 Successful Cases: RM3,500 + RM8,800 = RM12,300
The better you become at understanding customers, presenting solutions and managing your cases, the higher your earning potential.
Benefits
KTM - KEPONG SENTRAL
1.3 km
MRT - SRI DAMANSARA TIMUR
1.4 km
MRT - METRO PRIMA
1.5 km
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