- Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Minimum Diploma or Degree in Marketing, Communications, Mass Communication, or a related field.
1–2 years of experience managing brand social media accounts; F&B or retail experience is preferred.
Familiarity with Xiaohongshu (XHS) and Dian Ping (大众点评) is a strong advantage.
Basic graphic design and video editing skills using tools such as Canva and CapCut for minor content adjustments and designer briefing.
Able to work effectively within a small team and collaborate with cross-functional teams.
Proficient in English and Mandarin, required for XHS and Dian Ping community management.
Responsibilities
XHS (Xiaohongshu) Coordination
Coordinate campaign planning and notifications with the XHS team.
Dian Ping (大众点评)
Maintain and optimise outlet listings, including photos, descriptions, and operating hours.
Monitor and track customer reviews, compile analysis, and escalate reputation-related issues to the Assistant Marketing Manager (AMM).
Shopee Account Management
Maintain and optimise the Madam Kwan’s Shopee storefront and product listings.
Set up campaigns, flash deals, vouchers, and other marketplace promotions.
Handle marketplace customer inquiries and coordinate order fulfilment.
Shared Team Duties
Support the rollout and placement of promotional materials across outlets.
Assist with campaign events and ad-hoc marketing operations as required.
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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