- Serangoon North-east Region (Singapore) Singapore
Full Time Retail Supervisor Jobs, Salary up to SGD 2,300 in TGH VENDING SOLUTIONS PTE. LTD. North-east Region (Singapore) - Maukerja
Retail Supervisor
TGH VENDING SOLUTIONS PTE. LTD.
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Job Description
Responsibilities
Attachment Description
The Retail Supervisor will support the daily operations of the outlet, ensuringsmooth coordination between professional laundry services, self-servicefacilities, and the retail segment. This role requires engaging with customersdirectly, providing guidance on garment care, assisting with service selection,and recommending suitable retail products. The supervisor will oversee thequality of services delivered, maintain hygiene standards, and ensure allmachines and facilities are functioning properly.
Specific Responsibilities
1) Deliver excellent customer service by assisting with garment care advice,service selection, and product recommendations.
2) Oversee the daily operations of the outlet,ensuring smooth service flow, high quality standards, and well-maintainedequipment.
3) Supervise and train staff to uphold companypolicies, service excellence, and operational efficiency.
4) Manage retail inventory, monitor productsales, and coordinate stock replenishment.
5) Support corporate clients by coordinatingtimely laundry pick-ups and deliveries.
6) Maintain the customer lounge and facilitiesto provide a clean, safe, and comfortable environment.
7) Prepare operational reports, trackperformance, and recommend improvements for service and retail offerings.
Technical Skills and Competencies
1) Proficient in operating / handling cashless consumer APPS systems andhandling order transactions.
2) Skilled in managing retail inventory,monitoring stock levels, and preparing operational reports.
3) Familiar with self-service laundryequipment, with knowledge of hygien
and safety standards. Able to handle customerfor dry cleaning service.
4) Strong customer service skills, able toengage customers, provide garment care
advice, and recommend suitable products.
5) Effective leadership and supervisoryabilities to train, guide, and motivate staff while ensuring workflowefficiency.
6) Problem-solving mindset with attention todetail in handling customer requests and service quality.
7) Strong time management and organizationalskills to coordinate daily operations smoothly.
8) Sales and upselling capabilities to promoteretail products and enhance customer experience.
9) Adaptable and proactive, able to balancecustomer-facing duties with operational responsibilities.
10 Committed to continuous improvement andsupporting the company’s growth objectives.
The Retail Supervisor will support the daily operations of the outlet, ensuringsmooth coordination between professional laundry services, self-servicefacilities, and the retail segment. This role requires engaging with customersdirectly, providing guidance on garment care, assisting with service selection,and recommending suitable retail products. The supervisor will oversee thequality of services delivered, maintain hygiene standards, and ensure allmachines and facilities are functioning properly.
Specific Responsibilities
1) Deliver excellent customer service by assisting with garment care advice,service selection, and product recommendations.
2) Oversee the daily operations of the outlet,ensuring smooth service flow, high quality standards, and well-maintainedequipment.
3) Supervise and train staff to uphold companypolicies, service excellence, and operational efficiency.
4) Manage retail inventory, monitor productsales, and coordinate stock replenishment.
5) Support corporate clients by coordinatingtimely laundry pick-ups and deliveries.
6) Maintain the customer lounge and facilitiesto provide a clean, safe, and comfortable environment.
7) Prepare operational reports, trackperformance, and recommend improvements for service and retail offerings.
Technical Skills and Competencies
1) Proficient in operating / handling cashless consumer APPS systems andhandling order transactions.
2) Skilled in managing retail inventory,monitoring stock levels, and preparing operational reports.
3) Familiar with self-service laundryequipment, with knowledge of hygien
and safety standards. Able to handle customerfor dry cleaning service.
4) Strong customer service skills, able toengage customers, provide garment care
advice, and recommend suitable products.
5) Effective leadership and supervisoryabilities to train, guide, and motivate staff while ensuring workflowefficiency.
6) Problem-solving mindset with attention todetail in handling customer requests and service quality.
7) Strong time management and organizationalskills to coordinate daily operations smoothly.
8) Sales and upselling capabilities to promoteretail products and enhance customer experience.
9) Adaptable and proactive, able to balancecustomer-facing duties with operational responsibilities.
10 Committed to continuous improvement andsupporting the company’s growth objectives.
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