Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of the following bars and restaurants:
Cocktail Bars-
- Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)
- Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classics
- Live Twice – Cocktail bar inspired by mid-century modern Japan
- Pop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business District
- Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta
- BOP - Korean cocktail dining bar in Tanjong Pagar
Restaurants-
- Humpback – oyster bar and seafood bistro with a focused wine & cocktail list
- Caffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfront
We are seeking a dynamic and personable Hospitality Associate / Senior Hospitality Associate to be the first point of contact for our guests at Jigger & Pony. This role is pivotal in setting the tone for the guest experience, ensuring each visitor feels welcomed, valued, and eager to return.
Job Description
Responsibilities:
- Warm Welcomes: Greet and seat guests while ensuring a positive first impression.
- Guest Engagement: Provide attentive service by regularly engaging with guests after seating, responding to inquiries, and ensuring a seamless experience.
- Ambiance Maintenance: Ensure the reception, dining and common areas are clean, organized, and inviting at all times.
- Problem Resolution: Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction.
Job Requirements/Qualifications
- Minimum of 1 years of experience in a similar role within a hospitality environment.
- Ability to multitask and stay composed in a fast-paced environment.
- Passion for hospitality and creating memorable guest experiences.
- Strong organizational skills with keen attention to detail.
- Willingness to learn with a positive mindset – training will be provided
- Converse in good English and proficient in service-language
- Team player and friendly personality
- Positive attitude, proactive and highly engaged