Full Time Export Manager | Mandarin Speaker Jobs, Salary up to MYR 8,000 in Career Horizons Selangor - Maukerja

Job Requirements:

• Minimum SPM or higher level.

• 3–5 years of working experience in the related field is required for this role.

• Able to work under pressure.

• Problem-solving skills.

• Analytical skills.

• Strong knowledge of international trade regulations, customs procedures, and export documentation.

• Good communication skills in English, Bahasa Melayu & Mandarin.

• Pleasant personality and good attitude towards work.

• Ability to multi-task, good communication, attention to detail, and organizational skills required.

• Leadership and team management experience.

Main Objective:

The Export Manager is responsible for overseeing the company's export operations, ensuring efficient and compliant international shipments, and fostering strong customer relationships. This role aims to drive export growth, optimize operations, and maintain regulatory compliance.

Responsibilities:

Export Strategy and Leadership:

• Develop and implement export strategies and objectives aligned with the company's goals.

• Lead, motivate, and guide the export team to achieve export targets.

• Set performance goals, monitor performance, and provide guidance to team members.

Export Operations:

• Oversee all aspects of export operations, including documentation, customs clearance, and shipping coordination.

• Ensure timely and efficient handling of international shipments.

• Collaborate with logistics partners and carriers to optimize export processes.

Regulatory Compliance:

• Stay updated on international trade regulations, export laws, and customs requirements.

• Ensure compliance with export regulations and documentation standards.

• Implement necessary controls to meet regulatory requirements.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their export needs are met.

• Address customer inquiries and concerns promptly to enhance service quality.

• Collaborate with the team to ensure high level of customer satisfaction.

Export Reporting and Analysis:

• Collect, analyze, and report export data, including shipment volumes, compliance rates, and revenue.

• Make data-driven recommendations for improving export performance.

• Generate regular reports for senior management and the Directors.

Export Team Management:

• Recruit, train, and manage the export team, providing guidance and professional development.

• Conduct performance evaluations, create development plans, and foster a high performance work culture.

• Streamline workflow and monitor progress to ensure efficient export operations.

Strategic External Provider and Partner Relationships:

• Identify and collaborate with key external providers, partners, and service providers in the export process.

• Negotiate terms and agreements to optimize export services and costs.

• Ensure all service providers meet quality and compliance standards.

• Annual Bonus
• Training Provided
• EPF
• SOCSO
• EIS
• 5 Working Days
• Medical and Hospitalisation Leave
• Annual Leave
• Performance Bonus