Regional HR Operations, Policies & Governance
- Lead and oversee regional HR operations to ensure consistent, effective and efficient HR practices across assigned countries.
- Develop, review and implement HR policies, procedures and guidelines in alignment with corporate direction, business objectives and local employment legislation.
- Oversee employee benefits programmes across regional offices, reviewing benefit structures, market trends and employee needs to ensure competitiveness and relevance.
- Ensure proper maintenance and management of employee records, statutory documentation and regulatory reporting in compliance with applicable local laws and requirements.
- Monitor changes in employment legislation and regulatory requirements across the region, providing guidance and ensuring timely implementation of necessary policy and procedural updates.
- Advise management and relevant stakeholders on HR policies, employment practices and regulatory matters.
Learning & Development
- Partner with the relevant business leaders to develop and implement regional Learning & Development (L&D) initiatives in alignment with organisational strategies and business priorities.
- Identify organisational learning needs and drive initiatives to enhance employee capabilities, competencies and professional development.
- Oversee the planning, coordination and evaluation of learning programmes to promote a continuous learning culture across the organisation.
- Monitor the effectiveness of L&D initiatives and recommend improvements to ensure alignment with business and employee development needs.
Compensation & Benefits and HR Reporting
- Lead the review and administration of compensation and benefits programmes across the region, ensuring internal equity, external competitiveness and alignment with business objectives.
- Oversee salary benchmarking, compensation surveys, salary structure reviews and annual remuneration planning.
- Oversee payroll operations and related matters across assigned countries to ensure accuracy, compliance and timely processing.
- Oversee the calculation, verification and timely payment of sales commissions across all divisions.
- Work on annual performance review program.
General Affairs
- Oversee regional General Affairs (GA) operations to ensure effective administrative support and smooth office operations across assigned locations.
- Establish and maintain strategic relationships with vendors and suppliers, negotiate favourable commercial terms and explore alternative suppliers to optimise cost and service quality.
- Work closely with Heads of Departments (HODs) and relevant stakeholders on administrative planning, policy development, operational procedures and budget management.
- Oversee administrative budgets, expenditure tracking, database maintenance and periodic reporting.
- Ensure timely renewal of business licences, permits and other regulatory documentation, liaising with relevant government authorities and external parties.
- Lead, supervise and develop the GA team to ensure effective service delivery and operational efficiency.
- Oversee office facilities, equipment and furniture management, including maintenance, replacement and disposal planning.
- Ensure office premises provide a safe, healthy, clean and well-maintained working environment.
- Oversee company property and asset management, including asset acquisition, tracking, contract renewals and disposal or write-off of obsolete assets in coordination with relevant departments.
- Ensure proper management and safekeeping of company legal documents, licences, permits and other administrative records.
Regional Talent Acquisition & Recruitment
- Lead and oversee regional recruitment strategies and operations to ensure timely and effective talent acquisition in line with business and manpower requirements.
- Partner with hiring managers, the Group Head of HR and relevant business leaders to understand workforce requirements, recruitment priorities and talent needs across assigned countries.
- Develop and implement effective sourcing strategies through internal and external recruitment channels, including direct sourcing, talent mapping, networking, employee referrals and recruitment platforms.
- Oversee the recruitment process from job requisition and candidate sourcing through selection, offer negotiation and onboarding, ensuring compliance with established recruitment policies and procedures.
- Drive employer branding and talent attraction initiatives to strengthen the organisation's employer presence and position across regional markets.
- Oversee compensation benchmarking and remuneration assessments for prospective hires, ensuring proposed packages are aligned with company guidelines and market competitiveness.
- Ensure effective onboarding practices across regional offices, including the delivery of orientation programmes and regular updates to onboarding materials in line with organisational policies and procedures.
Leadership & Stakeholder Management
- Provide strategic HR advice and guidance to senior management and business leaders on people-related matters, organisational effectiveness and workforce planning.
- Lead, manage and develop the regional HR and GA team, fostering accountability, collaboration and continuous improvement.
- Drive regional HR initiatives and transformation projects to enhance HR service delivery, operational efficiency and employee experience.
- Establish and monitor HR performance metrics and key indicators to evaluate the effectiveness of HR operations and initiatives.
- Collaborate with regional and corporate stakeholders to align HR priorities, share best practices and support the achievement of overall business objectives.
- Undertake other HR and administrative responsibilities or strategic projects as assigned by management.