Job Title: Bowling SupervisorJob Summary
Responsible for overseeing daily bowling operations, supervising staff, ensuring smooth lane operations, and delivering excellent customer service.
Key Responsibilities
- Supervise daily operations of the bowling center
- Monitor lane conditions and ensure all machines are functioning properly
- Coordinate with technicians for maintenance and breakdown issues
- Lead and manage service crew and counter staff
- Ensure smooth customer flow, bookings, and game management
- Handle customer complaints professionally
- Ensure cleanliness of lanes, seating area, and overall center
- Monitor staff attendance, discipline, and performance
- Ensure SOP compliance and safety standards are followed
- Assist in cashiering, reporting, and daily sales closing
Requirements
- Minimum SPM / Diploma (preferred)
- Experience in bowling operations or F&B/hospitality is an advantage
- Leadership and team management skills
- Good problem-solving and communication skills
- Able to work shifts, weekends, and public holidays
- Responsible, disciplined, and proactive
Performance Expectations
- Smooth daily operations with minimal disruptions
- Fast response to machine or customer issues
- Good staff discipline and attendance
- Positive customer feedback
- Clean, safe, and well-managed environment
Working Time:-
Shift 1 : 9.30AM - 6.00PM
Shift 2 : 3.00PM - 11.30AM
** Every week rotational Shift
Job Type: Full-time
Pay: RM1,700.00 - RM2,800.00 per month
Benefits:
- Maternity leave
- Professional development
Work Location: In person