Full Time Technician Jobs, in RIMOWA - Maukerja

The Technician contributes to overall Client Care Service by:

• Repairing all assigned cases and ensure all repairs are conducted in accordance to RIMOWA Guidelines
• Upkeep of the repair workshop and equipment

Roles and Responsibilities:

Technical (70%)

• Repair and service all cases assigned
• Check and examine case for areas of damage/requirements not stated in Service Form (Cross examine with Workshop Supervisor to confirm before proceeding)
• Conduct QC upon completion
• Ensure all cases are handled with care and precautions made to prevent inflicting of new scratches and damages to the case
• Ensure case is cleaned before transferring to QC station

After-Sales Operations (20%)

• Consult with Workshop Supervisor and Client Care Manager when case cannot be repaired or serviced by RIMOWA guideline
• To monitor inventory of parts and alert Workshop Supervisor for replenishment
• Ensure all tools and equipment are maintained and replaced whenever required
• Ensure overall tidiness of work bench, tools and equipment
• Ensure workshop safety throughout daily work
• Ensure QC-ed cases are placed at the correct out bound stations
• Hand service form of completed case to Reception to contact customer for collection

Attitude & Team Spirit (10%)

Support and provide assistance to team mates to achieve efficiency and productivity, and commitment to ongoing improvement.

** Other requirements:

• Roster apply