Key Responsibilities Operations & Workforce Management
- Manage day-to-day HR operational and administrative matters relating to the Company's foreign workforce.
- Coordinate employee onboarding, deployment, transfers, movement, and end-of-employment arrangements.
- Monitor and coordinate employment-related documentation and regulatory requirements to ensure timely completion and compliance.
- Maintain accurate and up-to-date employee records, trackers, and supporting documentation.
- Coordinate workforce deployment across branches based on operational and manpower requirements.
- Liaise with relevant government authorities, appointed agencies, and external service providers on employment-related matters.
- Coordinate transportation, accommodation arrangements, medical requirements, and other employee-related logistics.
Hostel & Accommodation Management
- Oversee the day-to-day management and administration of employee hostels and accommodation.
- Manage hostel occupancy, room allocation, employee movement, and accommodation records.
- Conduct regular hostel inspections to ensure cleanliness, safety, hygiene, proper occupancy, and compliance with Company requirements.
- Ensure employee accommodation is managed in accordance with applicable regulatory and Company requirements.
- Coordinate hostel maintenance, repairs, utilities, pest control, cleaning, and other accommodation-related matters.
- Maintain proper records of hostel facilities, inventory, and Company-provided assets.
- Attend to accommodation-related complaints, incidents, and maintenance matters and ensure timely follow-up and resolution.
Employee Welfare & Support
- Attend to employee welfare matters, including medical arrangements, emergencies, accommodation concerns, and general employee support.
- Assist in handling attendance, conduct, welfare, and other HR operational matters.
- Support HR in documentation, counselling, investigations, and follow-up actions where required.
- Facilitate effective communication and coordination between employees, branch operations, HR, agencies, and Management.
- Support other HR operational activities and manpower requirements across the Company's locations when required.
Compliance & External Coordination
- Ensure HR operational and accommodation-related processes comply with applicable regulatory and Company requirements.
- Coordinate with appointed agencies, accommodation operators, transportation providers, clinics, and other external service providers.
- Monitor service providers and follow up on operational or compliance matters.
- Support regulatory inspections, internal audits, and compliance exercises.
- Ensure required records and supporting documentation are properly maintained and readily available for audit or inspection.
Reporting & Administration
- Maintain workforce and accommodation trackers and prepare regular reports for Management.
- Monitor important administrative and compliance deadlines and ensure necessary actions are taken in advance.
- Maintain proper filing and documentation for HR operational matters.
- Provide regular updates to Management on operational issues, compliance matters, and matters requiring escalation.
- Perform other HR Operations duties as assigned by Management.
Requirements
- Diploma or Bachelor's Degree in Human Resources, Business Administration, Management, or a related field.
- Minimum 4–6 years of relevant experience in HR Operations or workforce administration.
- Practical experience in foreign workforce administration and employee hostel/accommodation management is highly preferred.
- Familiarity with relevant employment, accommodation, and regulatory requirements will be an added advantage.
- Experience coordinating with government authorities, agencies, accommodation operators, and external service providers.
- Experience supporting a sizeable or multi-location workforce will be an added advantage.
- Strong administrative, documentation, coordination, and follow-up skills.
- Proficient in Microsoft Office, particularly Excel for tracking and reporting.
- Good communication and interpersonal skills.
- Able to handle employee and operational matters with professionalism and discretion.
- Willing to travel between Company locations and other work-related locations when required.
- Able to work independently, manage multiple priorities, and respond effectively to operational requirements.
Pay: RM2,500.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
Application Question(s):
- Do you have relevant working experience in retail, supermarket, or FMCG?
- Are you willing to work 6 days a week, including Saturdays?
- What is your current and expected salary?
- What is your notice period?
- Do you have your own transportation?
Work Location: In person