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Warehouse Supervisor - Shopee International Platform, SPX Express (Bukit Raja Selatan) jobs in SPX Express Federal Territory - Maukerja

Warehouse Supervisor - Shopee International Platform, SPX Express (Bukit Raja Selatan)

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Job Description

  • Oversee daily hub operations and manage the E2E physical operation - mainly receiving, sorting, and outbound activities
  • Own and drive key operational KPIs - including productivity, lost & damage rates, processing speed through data analysis and continuous improvement initiatives.
  • Coordinate with multiple stakeholders, including the SOC team, manpower providers, and internal operations teams
  • Coach, mentor, and develop team members while fostering a strong problem-solving and analytical mindset
  • Act as the PIC to monitor team performance, attendance, and operational discipline
  • Ensure the hub complies with 5S standards (Sort, Set in Order, Shine, Standardize, Sustain)
  • Ensure operations consistently meet targeted Service Level Agreements (SLAs) through effective planning, problem-solving, and employee coaching/training if require

Requirements

  • Diploma in Logistics, Supply Chain Management, Business, or a related field
  • Preferably 1–2 years of experience in Logistics, Supply Chain, Warehouse Operations or a related industry
  • Preferably proficient in Excel or Google sheets for tracking and analyzing operational data
  • Able to work on shift & overtime when required
  • Strong analytical, problem-solving and decision-making skills
  • Good communication and stakeholder management skills
  • Ability to work in a fast-paced operational environment and manage multiple priorities effectively

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