- Jalan SS 21/37 Petaling Jaya 47400 Malaysia 47400

Working Location
Job Description
Requirements
Greet and welcome patients in a professional and friendly manner upon arrival at the clinic.
Manage patient appointments, including scheduling, rescheduling, and confirming appointments via phone, email, and in-person.
Handle patient inquiries and provide information about clinic services, procedures, and pricing accurately and efficiently.
Register new patients and update existing patient information in the clinic's record system.
Process patient payments, including collecting fees, issuing receipts, and managing cash and credit card transactions.
Maintain a clean, organized, and welcoming reception area, ensuring all necessary supplies are stocked.
Handle incoming and outgoing mail and deliveries, distributing them to the appropriate personnel.
Assist with administrative tasks as needed, such as filing, photocopying, and data entry.
Maintain patient confidentiality in accordance with clinic policies and data protection regulations.
Demonstrate excellent customer service skills, ensuring a positive and comfortable experience for all patients.
Responsibilities
Greet and welcome patients warmly upon arrival, creating a positive first impression for the mens clinic.
Manage patient appointments, scheduling, rescheduling, and confirming appointments efficiently using the clinic's system.
Handle incoming calls, inquiries, and correspondence professionally, directing them to the appropriate personnel or department.
Maintain patient records accurately and confidentially, ensuring all demographic and treatment information is up-to-date.
Process patient registrations, collect necessary information, and verify insurance details.
Handle billing and payment transactions, including collecting fees, issuing receipts, and managing petty cash.
Provide information about the clinic's services, treatments, and promotions to patients.
Maintain the cleanliness and organization of the reception area, ensuring a welcoming and professional environment.
Assist with administrative tasks as needed, such as filing, photocopying, and preparing patient materials.
Coordinate with medical staff and other departments to ensure smooth patient flow and timely service delivery.
Benefits
LRT - KAYU ARA
0.8 km
MRT - TAMAN TUN DR ISMAIL
1.4 km
LRT - BANDAR UTAMA 11
1.8 km
LRT - BANDAR UTAMA
1.8 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.