Full Time Executive, Hotel Security - Safety Jobs, Salary up to MYR 3,000 in The Ascott Group Malaysia Selangor - Maukerja

Executive or Supervisor, Security & Safety

We are seeking a responsible, vigilant, and experienced Security & Safety tooversee daily security operations and ensure the safety and security of guests, employees, visitors, company property, and building facilities.

The successful candidate will supervise security personnel, coordinate deployment and patrols, enforce security procedures, conduct investigations, respond to incidents, and maintain a safe and secure environment throughout the property. This role also involves staff training, incident reporting, emergency response, and coordination with management and external law enforcement agencies when required.

The ideal candidate should possess strong leadership, communication, observation, and problem-solving skills, with the ability to manage security operations professionally and respond effectively to emergencies.

Key Responsibilities

1. Security Operations & Supervision

• Supervise and coordinate the daily activities of security personnel to ensure effective security coverage across the property.
• Take charge of the assigned shift and remain accountable for the performance, discipline, and conduct of all security officers under supervision.
• Plan and coordinate staff deployment to ensure adequate security coverage at all entrances, exits, public areas, apartment floors, parking areas, and property perimeters.
• Conduct pre-shift briefings, personnel inspections, and duty assignments to ensure officers understand their responsibilities and operational instructions.
• Carry out regular patrols and surprise inspections to ensure security officers remain alert and perform their duties effectively.
• Monitor security logbooks, duty reports, and incident records, and take corrective action where necessary.
• Ensure all security personnel maintain a professional appearance, demonstrate proper conduct, and provide courteous assistance to guests, residents, and employees.
• Enforce departmental procedures, company policies, and established security protocols.

2. Safety & Property Protection

• Safeguard guests, residents, employees, visitors, company assets, and property against theft, unauthorised access, damage, and other security risks.
• Conduct regular security checks of apartment floors, public areas, entrances, exits, emergency access points, and the property perimeter.
• Monitor staff entrances and exits, including attendance clocking procedures and authorised access to the premises.
• Conduct inspections of staff belongings when required, in accordance with company policies, applicable laws, and established procedures.
• Ensure storerooms and restricted areas remain secure, with proper key control and access authorisation.
• Monitor vehicles and parking areas to prevent unauthorised access, suspicious activities, theft, and damage.
• Assist in implementing security measures for VIPs, special events, and other assignments requiring enhanced protection.
• Identify potential security risks and recommend improvements to strengthen the overall safety and security of the property.
• Assist with safe deposit box access procedures upon authorised requests, in the presence of the designated guest services representative and in accordance with established procedures.

3. Luggage Storage & Key Control

• Supervise the safekeeping and handling of guest luggage in the designated luggage storage room.
• Ensure all luggage is properly recorded in the register and that recorded items correspond with the actual items stored.
• Conduct regular checks of the luggage storage room to maintain proper security, organisation, and accountability.
• Ensure proper control, issuance, return, and safekeeping of keys for storerooms and restricted areas.
• Report missing items, discrepancies, damaged locks, or other security concerns promptly to the Manager, Safety & Security.

4. Incident Investigation & Reporting

• Conduct preliminary investigations into security incidents, theft, losses, accidents, property damage, suspected criminal activities, and staff misconduct.
• Prepare accurate incident reports, investigation records, statements, and supporting documentation for management review.
• Gather relevant information, preserve available evidence, and maintain proper confidentiality throughout the investigation process.
• Escalate serious incidents and security concerns to the Manager, Safety & Security without delay.
• Liaise and cooperate with police and other relevant authorities in investigations involving guests, employees, or company property, as authorised.
• Monitor recurring security incidents and recommend preventive measures to minimise future risks.

5. Surveillance & Access Control

• Monitor security operations and surveillance systems, where applicable, to identify suspicious activities and potential security breaches.
• Ensure security officers comply with departmental standards, operational procedures, and professional conduct requirements.
• Monitor compliance with property rules and access restrictions by employees, contractors, visitors, and other authorised personnel.
• Report suspected misconduct, suspicious behaviour, or breaches of security procedures through the appropriate reporting channels.
• Maintain the confidentiality and integrity of security-related information and investigations.
• Develop appropriate information channels to support the prevention and detection of security incidents, in accordance with company policies and applicable privacy laws.

6. Emergency Response & Incident Management

• Respond promptly to emergencies, disturbances, trespassing, suspicious activities, and other incidents affecting the safety of guests, employees, or property.
• Maintain peace and order within the premises and handle difficult situations professionally, using appropriate de-escalation techniques.
• Coordinate with the relevant departments and emergency services when necessary.
• Assist in implementing emergency response procedures, evacuation arrangements, and other safety measures.
• Participate in security operations and special assignments involving VIP visits, special events, and other management-directed activities.
• Support the implementation of workplace safety and security awareness initiatives to promote a safer environment for guests, residents, and employees.

7. Training & Staff Development

• Conduct periodic in-service training and briefings on departmental duties, security procedures, emergency response, and incident reporting.
• Identify training needs and recommend improvements to enhance officers' skills, alertness, discipline, and operational effectiveness.
• Provide guidance, coaching, and counselling to security personnel where necessary.
• Monitor staff performance and recommend appropriate corrective or disciplinary action through established management procedures.

8. Administration & Coordination

• Maintain accurate security logs, incident reports, patrol records, personnel deployment schedules, and other departmental documentation.
• Ensure security duties are carried out according to the approved duty roster and operational requirements.
• Communicate important incidents, operational updates, and security concerns to the Manager, Safety & Security.
• Coordinate with other departments to address security-related issues and support smooth daily operations.
• Perform other security and safety-related duties as assigned by management.

Requirements & Qualifications

• Minimum secondary school qualification or equivalent; relevant security training or certification will be an advantage.
• Previous experience in security operations, preferably in a supervisory role within hotels, serviced residences, residential properties, commercial buildings, or hospitality establishments.
• Good leadership and team management skills, with the ability to supervise and motivate security personnel.
• Strong observation, communication, incident management, and problem-solving skills.
• Ability to remain calm, professional, and decisive when handling emergencies or difficult situations.
• Good report-writing, record-keeping, and administrative skills.
• Knowledge of security procedures, access control, patrol operations, and incident investigation.
• Honest, disciplined, responsible, and attentive to detail.
• Physically fit and willing to work rotating shifts, weekends, and public holidays according to operational requirements.
• Able to work independently while coordinating effectively with management, colleagues, and external authorities.

Work Schedule

• Work according to the assigned duty roster.
• Willing to work rotating shifts, weekends, and public holidays as required.

How to Apply

Interested candidates are invited to submit their applications through Indeed. Please include your relevant security experience, supervisory background, and qualifications in your application.

Pay: RM2,300.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Application Question(s):

• What is your expected salary?
• Are you able to start immediately?

Work Location: In person