- 114 MIDDLE ROAD Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
1. MAIN DUTIES AND RESPONSIBILITIES
a. Helping to build good customer relations and arranging staff meetings
b. Training and development and handling complaints and queries (from customers and staff)
c. Arranging promotional events and carrying out client satisfaction surveys and reviews.
d. Reviews the arrival list daily and assists in preparing and distributing welcome amenities.
e. Always be present at the entrance and should maintain proper decorum at all times.
f. Promotes all the new and existing beverage and event in the outlet.
g.Carry out staff performance assessment processes.
h.Carry out crisis management plans.
i.Develop personal effectiveness at a supervisory level.
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