Full Time Contact Center Agent Jobs, Salary up to MYR 5,000 in TDCX (MY) Sdn. Bhd. WP Kuala Lumpur - Maukerja

At least a Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Preferable with 1 year of working experience in customer service fields.

Strong communication skills in both Chinese(Mandarin) and English, with the ability to interact professionally with customers.

Customer-oriented with excellent problem-solving and interpersonal skills.

Able to work independently in a fast-paced environment and manage multiple tasks effectively.

Willing to work on rotating shifts, weekends, and public holidays as required.

Maintain a high level of customer satisfaction through effective problem-solving and communication.

Provide professional customer support via email, live chat, and phone calls.

Guide customers through platform processes and provide accurate information and solutions.

Ensure timely resolution of customer issues while maintaining high service quality and customer satisfaction.