SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Role Purpose
The Head of Enterprise Sales is responsible for driving SPTEL’s enterprise growth by leading the Key Account, Mid-Tier Enterprise and Emerging Markets Channel teams, while developing SPTEL’s position in strategic industry verticals.
The role will own four key growth priorities:
- Protect & Grow Key Accounts
Deepen strategic customer relationships, increase share of wallet and grow recurring revenue.
- Acquire & Scale Mid-Tier Enterprise
Significantly expand SPTEL’s customer base through focused new-logo acquisition and repeatable sales motions.
- Build Strategic Verticals
Identify and develop priority industry sectors where SPTEL can establish differentiated propositions, ecosystem relationships and sustainable market leadership.
- Extend Reach through Channels
Build a scalable partner ecosystem to penetrate emerging markets and customer segments.
Strategic & Key Accounts
- Lead the Key Account team responsible for SPTEL’s largest and most strategic enterprise customers mainly commercial enterprises, financial services, logistics, manufacturing, healthcare, retail and energy & utilities
- Drive revenue growth, retention and increased share of wallet.
- Build senior executive relationships and position SPTEL as a strategic digital infrastructure partner.
- Lead major opportunities, complex bids and strategic commercial negotiations.
- Drive disciplined account planning and cross-selling across SPTEL’s portfolio.
Mid-Tier Enterprise Growth
- Develop and execute a focused strategy to materially expand SPTEL’s mid-tier enterprise customer base.
- Build a strong new-logo acquisition engine targeting high-potential mid-sized enterprises.
- Establish systematic prospecting, pipeline development and conversion disciplines.
- Develop repeatable sales plays and propositions that improve sales velocity and scalability.
- Drive both customer-count growth and recurring revenue from the mid-tier segment.
Strategic Vertical Development
- Identify and prioritize strategic industry verticals with strong growth potential and alignment to SPTEL’s capabilities.
- Develop vertical-specific growth strategies, propositions and go-to-market plans.
- Build deep understanding of each sector’s customer needs, technology trends, buying behaviors and competitive landscape.
- Establish SPTEL’s credibility and market presence within selected verticals through anchor customers, strategic partnerships and ecosystem relationships.
- Develop industry-specific sales plays that can be replicated across customers within each vertical.
- Work closely with Product, Solutions and Marketing to shape differentiated propositions addressing sector-specific requirements.
- Build strategic relationships with industry leaders, technology partners and relevant ecosystem players.
- Develop the sales organization’s industry domain expertise and capability.
- Create measurable vertical growth plans covering pipeline, customer acquisition, revenue and market penetration.
Emerging Markets & Channels
- Lead the Channel team responsible for extending SPTEL’s reach into emerging customer segments and markets.
- Develop and execute the partner and channel go-to-market strategy.
- Recruit and develop strategic channel, technology and ecosystem partners.
- Establish clear partner segmentation, commercial models, targets and performance management.
- Build repeatable partner propositions that enable SPTEL to scale efficiently into new markets.
Sales Leadership & Execution
- Own enterprise revenue, order intake, customer acquisition and pipeline targets.
- Establish a high-performance, growth-oriented sales culture with clear accountability.
- Drive rigorous pipeline management, forecasting and sales governance.
- Improve sales productivity, conversion rates and speed to revenue.
- Build and develop strong Key Account, Mid-Tier Enterprise and Channel sales teams.
- Personally sponsor strategic customers, major new-business opportunities and priority vertical initiatives.
- Collaborate across Product, Solutions, Marketing, Operations and Finance to turn market opportunities into scalable commercial propositions.
- 12+ years of B2B enterprise sales experience, preferably across telecommunications, ICT, digital infrastructure, cloud, cybersecurity or managed services.
- Proven track record of delivering enterprise revenue growth and building high-performance sales organisations.
- Strong experience managing strategic/key accounts together with new-business acquisition.
- Demonstrated ability to develop new industry verticals and translate sector opportunities into scalable sales propositions.
- Experience rapidly expanding a mid-market or mid-tier enterprise customer base.
- Strong channel and ecosystem development experience with ability to build senior C-suite relationships and lead complex enterprise opportunities.