Company Overview
HONG MING PTE. LTD. is a curtain and blinds soft furnishing business focused on delivering quality products and services through efficient operations and customer-centric project management.
Job Summary
You will oversee daily operations to ensure seamless coordination between sales, production, warehouse, installation teams, and management, driving accurate, efficient, and timely completion of customer orders and projects.
Responsibilities
Oversee daily production, installation, delivery, manpower, and work scheduling to meet project deadlines and quality standards
Coordinate with sales, factory/production, and installation teams to ensure smooth order fulfillment and clear communication of requirements
Plan and allocate manpower based on installation schedules, project demands, and operational priorities to optimize resource utilization
Monitor job progress and proactively resolve delays, installation issues, measurement discrepancies, and other operational challenges
Ensure accurate handover of orders from sales to operations with complete and clear information
Supervise operational staff to enforce company procedures, working hours, safety protocols, and management directives
Maintain discipline, productivity, and accountability within the operations team to achieve operational excellence
Develop and implement practical SOPs and workflow improvements to minimize errors, delays, and unnecessary costs
Monitor inventory of materials, stock, equipment, and vehicles to support uninterrupted operations
Manage customer and site operational issues professionally and coordinate corrective actions promptly
Preferred competencies and qualifications
Minimum 3–5 years of experience in operations, project coordination, or supervisory roles, preferably in curtains, renovation, interior furnishing, construction, or related industries
Strong planning, coordination, and problem-solving skills demonstrated through managing complex operational tasks
Ability to manage installers, workers, and diverse personalities firmly and professionally to maintain team cohesion
Hands-on approach to resolving day-to-day operational issues rather than solely delegating tasks
Effective communication and coordination skills to facilitate teamwork and stakeholder engagement
Ability to work independently, take ownership, and follow through on issues to resolution
Adaptability to fast-changing priorities typical of SME or family-business environments
Basic computer proficiency including use of WhatsApp, Excel, and operational systems
Class 3 driving licence is an advantage but not essential
HONG MING PTE. LTD.