KEY RESPONSIBILITIES
1. Training Strategy and Planning
- Develop and execute the annual training plan and learning strategy in line with organisational priorities.
- Conduct Training Needs Analysis (TNA) in collaboration with Heads of Department and senior leadership.
- Align training initiatives with clinical governance, compliance, patient safety and quality standards.
2. Programme Design and Delivery
- Design, oversee and continuously improve leadership, technical, clinical support and soft skills programmes.
- Ensure effective onboarding, mandatory leadership and succession development programmes.
- Evaluate and select internal and external trainers, vendors and training partners.
3. Learning Governance and Compliance
- Ensure compliance with healthcare regulatory requirements, accreditation standards and internal policies.
- Monitor training effectiveness using KPIs, the Kirkpatrick evaluation model and ROI analysis.
- Maintain accurate training records, audits and reports for management and regulatory bodies.
- Manage the Learning Management System (LMS) and ensure data accuracy.
4. Budget and Resource Management
- Prepare and manage the annual training budget, including cost control and vendor negotiations.
- Balance internal and external training resources for cost-effectiveness.
- Manage the end-to-end Human Resource Development Corporation (HRD Corp) claim process and ensure optimal utilisation of the levy.
5. Leadership and Stakeholder Engagement
- Coach and guide Training Executives and facilitators.
- Partner with senior leaders to build a strong learning culture and reinforce leadership commitment ("tone from the top").
- Present training outcomes, insights and improvement plans to management.
6. Talent Identification, Retention and Career Pathways
- Identify high-potential and high-performing talent through talent reviews, performance data and assessments, in collaboration with Heads of Department.
- Develop and maintain career pathway plans for clinical and non-clinical roles, defining progression routes, competency requirements and development milestones.
- Design and implement retraining and reskilling programmes to build new capabilities, support internal mobility and address skill gaps.
- Support talent retention through individual development plans, mentoring, coaching and succession planning for key and critical roles.
- Track and report on talent pipeline readiness, promotions, internal mobility and retention of trained staff.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's degree in Human Resource Management, Education, Psychology, Business or a related field.
- Minimum 5 years' experience in Learning and Development, including at least 2 years in a managerial role.
- Experience in healthcare, regulated industries or large organisations is an advantage.
- Strong knowledge of adult learning principles, competency frameworks and training evaluation.
- Working knowledge of HRD Corp processes and LMS administration.
CORE COMPETENCIES
- Strategic thinking and execution
- Leadership and people management
- Communication and stakeholder management
- Training governance and compliance orientation
- Analytical and problem-solving skills
- Budget and vendor management
- Talent management and career pathway planning
Kindly contact us and send your latest resume at ************* or Whatsapp to us on +*************
Job Type: Full-time
Pay: From RM7,000.00 per month
Work Location: In person