Full Time Technical Product Manager Jobs, in Bumi Healthtech Federal Territory - Maukerja

Role Overview

As a Technical Product Manager, you will be responsible for managing the development, enhancement, and implementation of our current project development and other digital health related solutions. You will work closely with technical team, Business, Operations, and external stakeholders to translate business requirements into functional product solutions, ensuring smooth delivery and continuous improvement.

The role also involves coordinating product-related technical activities, including system integrations, issue resolution, user experience improvements, and platform enhancements, while working closely with technical department.

Key Responsibilities

1. Product Management & Development

• Manage and maintain product roadmaps, feature requirements, and development priorities in alignment with business objectives.
• Gather and translate business and user requirements into product specifications, user stories, and functional workflows.
• Coordinate sprint planning, development progress, testing, and product releases to ensure timely delivery.
• Identify opportunities for product enhancements based on user feedback, operational needs, and market trends.

2. Technical Coordination & System Integration

• Work closely with the technical team to coordinate system enhancements, technical requirements, and integration projects.
• Support data integration initiatives with clinics, laboratories, insurers, and other healthcare partners from a product and functional perspective.
• Coordinate integration requirements, user journeys, timelines, and testing to ensure seamless product functionality.
• Liaise with internal and external stakeholders on product-related technical matters.

3. Product Support & Issue Management

• Act as an escalation point for product-related technical issues raised by Operations, Support teams, clients, and partners.
• Coordinate with Engineering and technical support teams to investigate, prioritize, and resolve system issues.
• Monitor recurring issues and recommend system improvements to enhance platform stability and user experience.
• Ensure proper tracking, documentation, and communication of product issues and resolutions.

4. User Experience & Quality Assurance

• Collaborate with UI/UX Designers and QA teams to ensure product features meet functional requirements and user expectations.
• Review user journeys, workflows, and system functionality to identify usability improvements.
• Coordinate user acceptance testing (UAT), feedback collection, and go-live readiness for new features and enhancements.

5. Product Enhancements & Performance

• Manage marketplace features and product enhancements, including product listings, merchant onboarding, and service availability.
• Monitor product performance, user feedback, and operational metrics to identify improvement opportunities.
• Coordinate with stakeholders to prioritize enhancements based on business needs and user experience.
• Prepare regular updates on product progress, performance, and upcoming developments.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Business Information Systems, or a related field.
• Relevant experience in technical product management, software development coordination, business analysis, or digital platform management.
• Basic understanding of SQL and database concepts for data analysis, validation, and troubleshooting will be an advantage.
• Good understanding of mobile applications, web platforms, APIs, and system integration concepts.
• Experience in gathering requirements, preparing user stories, coordinating UAT, and managing product releases.
•  Familiarity with Agile development methodologies and project management tools.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to coordinate multiple projects and work effectively with technical and non-technical teams.
• Experience in Health Tech, healthcare systems, or digital marketplaces will be an advantage.