- Damansara Jaya Selangor Malaysia
Working Location
Job Description
Responsibilities
Manage collection activities and follow up on outstanding invoices to ensure timely payments.
Perform account reconciliations and investigate discrepancies in customer accounts.
Handle payment, billing, and outstanding balance enquiries from clients, insurers, and internal stakeholders.
Monitor aging reports and proactively follow up on overdue accounts to minimize bad debts.
Investigate, discuss, and resolve debtor account issues while maintaining positive relationships with customers.
Coordinate with internal Finance and Accounting teams on payment allocations, settlements, and account adjustments.
Prepare and maintain accurate collection records, customer account information, and supporting documentation.
Generate daily, weekly, and monthly reports on collection performance, aging balances, and outstanding receivables.
Support month-end closing activities and ensure compliance with company policies and procedures.
Identify process improvement opportunities to enhance collection efficiency and cash flow management.
Collaborate with regional stakeholders and provide support for the Singapore market.
Ensure all collection activities are conducted professionally and in accordance with internal controls and regulatory requirements.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.