Work Location
Sysmex Malaysia Office - Glenmarie, Shah Alam
Sysmex Indonesia Office - Kuningan, South Jakarta
Candidates will be based in their respective home country office (Malaysia or Indonesia) and are not required to relocate between the two locations.
Key Purpose
Support and administer SAP S/4HANA and SAP Concur applications across Asia Pacific, providing first-level application support, change management, testing, deployment, and master data governance support to ensure effective and compliant business operations.
Key Responsibilities
- Provide first-level support for SAP S/4HANA RTR and SAP Concur applications.
- Manage incidents, service requests, and change requests, working closely with business users and SAP consultants.
- Support system enhancements, testing, UAT, deployment, and rollout activities.
- Gather business requirements, perform gap analysis, and support solution implementation.
- Support data validation, data migration, and Business Partner Master Data Governance (MDG) activities.
- Maintain system documentation and support compliance with IT governance, cybersecurity, CSV, JSOX, and audit requirements.
- Support user access administration, audit activities, and operational governance processes.
Requirements
- Diploma or Degree in Information Technology, Computer Science, Business, Accounting, Finance, or a related discipline.
- Experience supporting SAP S/4HANA, SAP ECC, SAP Concur, or similar enterprise applications.
- Knowledge of SAP RTR (Record-to-Report) processes and Finance operations is preferred.
- Experience in application support, change management, testing, or system implementation.
- Experience in master data management, data migration, or data governance is advantageous.
- Strong analytical, problem-solving, and stakeholder management skills.
- Proficient in Microsoft Office applications, particularly Excel.