Assistant Manager / Café Manager – (Holland Village) Full-time | Holland Road Shopping Centre
Job Summary
Assistant / Café Manager responsible for managing daily café operations, leading staff, ensuring excellent guest service, and maintaining food safety and hygiene standards.
Responsibilities
Manage daily café shifts including opening, closing, cash handling, and service flow to ensure smooth operations
Lead, train, and roster service crew while actively supporting floor operations during peak hours
Greet guests warmly, address feedback promptly, and create personalized customer experiences
Coordinate reservations, walk-ins, and small group or event bookings efficiently
Collaborate with kitchen team to ensure accurate and timely order delivery
Monitor front-of-house supplies, place replenishment orders, and report low stock levels
Maintain café cleanliness, safety, and compliance with food safety and hygiene standards
Compile and report daily sales and operational updates to management
Required competencies and certifications
Minimum 2 years of café or F&B service experience including supervisory or shift lead roles
Ability to work weekends and public holidays
Preferred competencies and qualifications
Proficiency with POS, reservation, and rostering systems
Coffee or barista skills
WSQ Food Safety Course Level 1 or willingness to obtain it