Full Time 24 x 7 IT Operational support Jobs, Salary up to SGD 3,250 in RIDIK PTE. LTD. - Maukerja

Please apply if you are comfortable with the contract role and the salary.

• Banking or Financial domain knowledge is an advantage.
• Operating System knowledge: Linux / Solaris / AIX is an advantage.
• Conversant with SQL.
• Knowledge of Shell scripting and Job scheduling.
• Able to provide 24x7 operational support including Weekends and Public Holidays.

Responsibilities

• Provide 24 x 7 IT Operational support to production support teams including weekends and holidays.
• Ready to work in rotation shifts.
• Incident Management and Reporting
• Recovery coordinator for involving the right parties and recording of chronological events
• Point of escalation for support staff or management
• Review all daily activities and ensure completion of shift duties for each team and proper handover
• Monitoring and recovery of batch jobs
• Perform health checks and alert management.
• Coordinate DR testing.
• Consolidate and analyse management reports for presentation.
• Implement continuous improvements through automation tools, SRE (Site Reliability Engineering) principles.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved by the application team.
• Ensure proper guidance, training and mentoring are given to new staff.
• Lead formal and informal Post Event Problem Reviews (PEPRs) with platform support teams.
• Ensures on-time communication to stakeholders on application issues.
• Facilitate and manage business/operations communication during critical issues.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Job Type: Contract

Pay: $3,000.00 - $3,250.00 per month

Work Location: In person