Technical Service Representative (Mechanical Engineering)
Location: Melaka
Employment Type: Contract; renewable
Salary: RM2,000 – RM2,500
Travelling Allowance: Provided
About the Role
We are looking for a Technical Service Representative to support customers in the operation and maintenance of water treatment systems. This is a hands-on, field-based role involving equipment maintenance, troubleshooting, water chemistry testing, and customer support.
Key Responsibilities
- Provide technical and service support to customers within the assigned area.
- Perform installation, maintenance, calibration, and troubleshooting of chemical feed and process monitoring equipment.
- Conduct water chemistry tests, record results, and prepare service reports.
- Inspect equipment and identify potential technical issues.
- Maintain equipment, service records, and product inventory.
- Assist Sales Representatives with the start-up and commissioning of new applications at customer sites.
- Perform routine preventive maintenance and troubleshooting of mechanical equipment.
- Escalate technical issues when required and work with internal teams to resolve customer concerns.
- Follow all company safety procedures and service standards.
Requirements
- Certificate/Diploma in Mechanical Engineering, Chemical Engineering, or related technical field.
- Minimum 2 years of hands-on experience in mechanical installation and maintenance.
- Experience handling pumps, air pumps, or other mechanical/industrial equipment is preferred.
- Experience in technical service, field support, equipment troubleshooting, or customer site support will be an advantage.
- Knowledge of water treatment systems, cooling towers, chillers, or boilers is an added advantage.
- Possess a valid driving licence and willing to travel to customer sites.
- Good communication and problem-solving skills.
- Safety-conscious and able to work independently in a field environment.
Why Join Us?
- Work with a global industry leader in water, hygiene, and infection prevention solutions.
- Gain hands-on experience in industrial water treatment and technical services.
- Training and technical development opportunities.
- Career growth opportunities.
- Travelling allowance provided.
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person