Full Time Customer Service Executive (Mandarin Speaker) Jobs, Salary up to MYR 3,500 in Beautyfull Medispa Sdn. Bhd. Selangor - Maukerja

Diploma in any field or equivalent.

Minimum 1 year of experience in a customer service role.

Excellent communication and interpersonal skills.

Proficiency in using appointment scheduling software and basic computer applications.

Ability to handle customer inquiries and complaints effectively.

Adept at multitasking and working in a fast-paced environment.

Friendly, patient, and customer-oriented attitude.

Respond to customer inquiries via phone, email, and in-person, providing accurate information about services and products.

Schedule appointments and manage the booking system efficiently.

Process payments and maintain accurate records of transactions.

Address customer complaints and concerns with empathy and professionalism, seeking timely resolutions.

Maintain a clean and organized reception area to ensure a welcoming environment.

Assist with administrative tasks as needed, such as data entry and filing.

Promote services and products to customers, upselling where appropriate.