jobs in Kah Motor Malaysia

Full Time Automotive Service Advisor Jobs, in Kah Motor Malaysia Perlis - Maukerja

Automotive Service Advisor

Kah Motor Malaysia

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Working Location

  • Kangar Perlis Malaysia

Job Description

Responsibilities

Company Description Kah Motor Malaysia is an authorized Honda dealership committed to delivering high-quality automotive sales and after-sales services. The dealership focuses on providing a reliable and customer-centric experience, supported by trained professionals and genuine Honda parts. Kah Motor Malaysia offers a comprehensive range of services, including vehicle maintenance, repair, and support for Honda owners. The team emphasizes integrity, safety, and efficiency in all service operations, creating a supportive environment for both customers and employees.

Role Description The Automotive Service Advisor is a full-time, on-site role based at our Georgetown location. This role is responsible for greeting customers, understanding their vehicle concerns, and accurately documenting service requests. The Service Advisor coordinates with Job Controller/ Foreman/Technicians to schedule and monitor maintenance and repair work, provides clear explanations of recommended services, and prepares service estimates and invoices. Daily tasks include updating customers on vehicle status, ensuring timely completion of work, and maintaining high standards of customer satisfaction. The role also involves handling inquiries, resolving service-related issues, and supporting dealership service campaigns and promotions.


Candidate Requirements


  • Experience as Service Advisor in automotive dealership
  • Strong communication skills & good command in speaking English
  • Computer savvy
  • Enjoy meeting and working with customers
  • Pleasant & friendly; able to smile and to treat all customers in a polite, friendly & helpful manner even when handling difficult customers
  • Have the motivation and drive to push for sales

Job Description


  • Attend to customers’ daily service needs whilst complying to work procedures
  • Manage service appointments registration
  • Promote service and parts sales
  • Execution of customer service-related duties and responsibilities
  • Coordinate with Job Controllers / Foremen / Technician on work progress status & inform any delay to customer accordingly
  • Handle customer complaints and ensures high customer satisfaction

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