Loan Operations Specialist
Location: Malaysia
Employment Type: Full-time
Job Summary
We are looking for a Loan Operations Specialist to support the end-to-end processing and administration of lending facilities. The role will be responsible for ensuring loan transactions are processed accurately, efficiently, and in accordance with approved terms, internal policies, and regulatory requirements.
Key Responsibilities
- Process and administer loan and lending transactions from drawdown through repayment and closure.
- Review loan documentation, facility agreements, and supporting documents for completeness and accuracy.
- Verify approved loan terms, limits, interest rates, fees, repayment schedules, and conditions precedent.
- Handle loan drawdowns, repayments, rollovers, settlements, amendments, and cancellations.
- Maintain accurate loan records and update relevant systems and databases.
- Monitor loan maturities, repayment schedules, outstanding balances, and other key dates.
- Coordinate with Relationship Managers, Credit, Legal, Compliance, Finance, and other internal teams to resolve operational issues.
- Liaise with clients, agents, lenders, or other counterparties where required.
- Perform reconciliation of loan accounts, transactions, fees, and interest calculations.
- Investigate and resolve discrepancies, exceptions, and failed transactions.
- Ensure operational activities are completed within agreed service levels and deadlines.
- Support regulatory, internal, and audit requirements by maintaining complete and accurate documentation.
- Identify opportunities to improve loan processing workflows and operational controls.
- Prepare operational reports and provide updates on outstanding transactions and exceptions.
Requirements
- Diploma or Degree in Banking, Finance, Accounting, Business Administration, or a related field.
- 5–7 years of experience in loan operations, lending operations, credit administration, transaction banking, or a similar banking operations environment.
- Good understanding of loan products, lending processes, and banking operations.
- Experience handling loan documentation, drawdowns, repayments, interest, fees, and reconciliations.
- Strong attention to detail and ability to work with high-volume transactions.
- Good analytical and problem-solving skills.
- Ability to manage multiple priorities and meet strict deadlines.
- Good communication and stakeholder management skills.
- Proficiency in Microsoft Excel and familiarity with banking/loan processing systems.
Preferred Experience
- Corporate or commercial lending operations.
- Syndicated loans or agency operations.
- Trade finance or transaction banking.
- Loan servicing or credit administration.
- Experience working with banking platforms and automated lending systems.
- Knowledge of operational risk, KYC/AML, and banking regulatory requirements.
Why Join Xionex?
- Opportunity to work on AI-native banking technology and operations.
- Exposure to modern lending, banking operations, and automation solutions.
- Work closely with technology and banking domain experts.
- Opportunity to contribute to the transformation of traditional banking processes through AI and automation.