GyroGear, an award-winning leader in medtech innovation, is on a mission to transform the lives of millions with groundbreaking solutions like the GyroGlove. We’re seeking an organised and proactive Part-Time Logistics & Operations Coordinator to keep shipments on track and support day-to-day operations.
If you enjoy coordinating details, solving practical problems, and contributing to a meaningful mission, we’d love to hear from you.
For more information about GyroGear and the GyroGlove, please visit *************
Role Overview
This is a part-time, office-based role. The primary focus is shipment tracking and logistics coordination, with occasional product assembly and packing support.
You will work closely with our internal team, shipping companies, and logistics partners, including those supporting our US operations. You will take responsibility for routine shipment coordination, maintain accurate records, and follow up on delivery issues, escalating problems when necessary.
Reports to: [Insert supervisor’s title]
Core Responsibilities
1. Shipment Tracking & Coordination — Primary Focus
- Track incoming and outgoing shipments and maintain an up-to-date shipment tracker.
- Coordinate shipment bookings, collections, and deliveries with shipping companies and logistics partners.
- Monitor delivery schedules and follow up on delays, missing information, and delivery issues.
- Keep the internal team informed of shipment progress, outstanding actions, and potential delays.
- Follow through on shipments until delivery is confirmed or issues are resolved.
2. Logistics Partner Coordination
- Coordinate with logistics partners, including those supporting US operations, on receipt of goods and dispatch arrangements.
- Communicate shipment instructions, delivery requirements, and timelines clearly.
- Follow up on missing items, damaged packages, and discrepancies in goods received or dispatched.
- Maintain clear records of agreed actions and outstanding issues.
- Coordinate across time zones within the agreed working schedule.
3. Shipping Documentation & Records
- Prepare and check shipping labels, packing lists, and commercial invoices, with guidance where required.
- Obtain information needed for international shipments from shipping companies and internal colleagues.
- Maintain organised shipping documents, delivery confirmations, and related correspondence.
- Record goods received and dispatched, and flag discrepancies to the team.
4. Occasional Assembly & Packing Support
- Assist with product assembly according to established instructions and training.
- Carry out basic visual checks and report defects or assembly issues.
- Prepare, pack, and label products accurately for shipment.
- Keep assembly and packing areas organised.
Training will be provided for assembly and packing tasks; prior assembly experience is not essential.
Required Experience & Skills
Must-Have
- Strong organisational skills and attention to detail.
- Clear written and spoken English for communicating with shipping companies and logistics partners.
- Reliable follow-through and the ability to manage multiple shipments and outstanding actions.
- Basic proficiency in Microsoft Excel or Google Sheets, email, and general computer applications.
- Ability to handle routine coordination independently and recognise when to escalate issues.
- Willingness to assist with hands-on assembly and packing.
- Availability to work part-time in the office.
Strongly Preferred
- Experience in e-commerce operations, including order processing, fulfilment, shipment tracking, and returns.
- Experience coordinating with third-party logistics (3PL) providers, warehouses, and courier companies.
- Familiarity with international shipping procedures and documentation.
- Experience with inventory tracking and resolving delivery issues or order discrepancies.
Success Criteria — First 90 Days
- Maintain accurate, up-to-date shipment records and organised shipping documentation.
- Independently manage routine logistics follow-ups, communicate delivery issues promptly, and escalate unresolved problems clearly.
- Reliably support assembly and packing in accordance with training and instructions.
Pay: From $850.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Singapore 139942