Finance Operations Executive
Malaysia | Full-Time
About the Role
We are looking for a Finance Operations Executive to support the daily financial operations of our fintech and digital payment platform across both B2B and B2C business activities.
The role will focus on reconciliation, settlements, payments, transaction follow-up and finance reporting, while working closely with internal teams and external payment partners.
Key Responsibilities
- Perform daily reconciliation for B2B and B2C transactions, including customer funds, wallet balances, card transactions and partner statements.
- Monitor settlements, payments, funding positions and transaction flows.
- Investigate reconciliation differences, failed transactions and finance-related exceptions.
- Coordinate finance matters with banks, payment/card partners and other service providers.
- Process vendor payments, operating expenses and other finance-related requests.
- Support refunds, reversals, chargebacks and transaction adjustments.
- Assist with B2B client settlement and account reconciliation where required.
- Assist with month-end closing, finance reporting and transaction fee monitoring.
- Maintain accurate finance records and supporting documentation.
- Support finance-related system testing, new product launches and process improvements.
Requirements
- Diploma or Bachelor's Degree in Accounting, Finance or a related field.
- 2–4 years of relevant Finance / Finance Operations experience.
- Experience in fintech, payments, banking, e-wallets, cards or digital assets is preferred.
- Experience handling B2B and/or B2C transaction reconciliation would be an advantage.
- Good understanding of reconciliation and financial controls.
- Strong Excel skills and attention to detail.
- Able to work independently and follow up on outstanding matters.
- Good communication and coordination skills.
What We're Looking For
- Someone who is hands-on, organised and detail-oriented, with strong reconciliation skills and comfortable supporting both business clients and retail customer transaction flows in a fast-moving fintech environment.