We are looking for a responsible, organised, and motivated Operations Assistant to join our team!
You will support the daily operations of FashRevo (fashion retail & e-commerce) and uShopUS (international shipping & parcel forwarding).
This role is suitable for someone who enjoys handling different tasks, is detail-oriented, and is willing to learn in a dynamic working environment.
Key Responsibilities
1. FashRevo – E-Commerce & Retail Operations
- Assist with daily boutique and e-commerce operations.
- Process, pick, pack, and prepare online orders for delivery.
- Handle orders from Shopify, TikTok Shop, and other sales platforms.
- Assist with stock checking, labelling, restocking, and inventory updates.
- Assist with customer enquiries, returns, and exchanges.
- Support simple product photography, video content, and promotional activities when required.
- Maintain cleanliness and organisation of the boutique and working area.
2. uShopUS – Shipping & Logistics Operations
- Update parcel information, shipment records, and tracking statuses.
- Assist with Buy For Me (BFM), repacking, and parcel consolidation requests.
- Check and record parcel details, including weight, dimensions, and customer information.
- Prepare shipment documentation, invoices, and shipping bookings.
- Follow up on pending parcels and shipment arrangements.
- Report delayed, missing, or incorrect parcels and other operational issues.
3. General Operations & Administration
- Perform basic data entry, documentation, and record keeping.
- Assist with daily operational reports and updates.
- Support general administrative and operational tasks as assigned.
Requirements
- Minimum SPM or equivalent qualification.
- Fresh graduates are encouraged to apply.
- Basic computer skills (Microsoft Excel, Google Sheets, and email).
- Able to communicate in Bahasa Malaysia and basic English.
- Responsible, punctual, organised, and detail-oriented.
- Willing to learn and handle multiple tasks.
- Able to work independently and as part of a team.
- Previous experience in e-commerce, retail, or logistics is an advantage but not compulsory.
What We Offer
- Training and guidance provided.
- Exposure to e-commerce, retail, and international logistics operations.
- Opportunity to develop practical operational and administrative skills.
- Supportive and collaborative working environment.
Pay: RM2,000.00 per month
Benefits:
- Flexible schedule
- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: In person