- Singapore
Full Time [Office Hours] 1 Year Sales Support Admin (Excel Reporting) - Up to $2.6K #HLV Jobs, Salary up to SGD 2,600 in Recruit Express Pte Ltd - Maukerja
[Office Hours] 1 Year Sales Support Admin (Excel Reporting) - Up to $2.6K #HLV
Recruit Express Pte Ltd
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Job Description
Responsibilities
Job Responsibilities
- Build solid relationships with end users and internal stakeholders to ensure excellent customer experience.
- Identify challenges that customers would encounter and recommend solutions for end users.
- Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization.
- Take stock of the onsite mobile handset inventory.
- Collate monthly sales reports and attend weekly sales meetings.
- Communicate and work closely with company Indoor Sales Support, 4C & Customer Service Operations to enable sales activities.
- Manage customer email/portal updates.
- Create PowerPoint slides to indicate weekly job activities.
- Create tickets for users when required.
- Update and close customer system tickets.
- Key in all ticket data into customer Excel.
- Update and follow up with users on the outcome of problems they face.
- Attend to network problems/installation of antenna at customer sites when needed.
- Create invoices and upload POs in Taulia apps for payment.
- Upload end-users’ contact details on the social media portal.
****
TELE me at @vallsl or WA me at https://************************** NOW!
Interested candidates please submit your resume to *************
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
- Build solid relationships with end users and internal stakeholders to ensure excellent customer experience.
- Identify challenges that customers would encounter and recommend solutions for end users.
- Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization.
- Take stock of the onsite mobile handset inventory.
- Collate monthly sales reports and attend weekly sales meetings.
- Communicate and work closely with company Indoor Sales Support, 4C & Customer Service Operations to enable sales activities.
- Manage customer email/portal updates.
- Create PowerPoint slides to indicate weekly job activities.
- Create tickets for users when required.
- Update and close customer system tickets.
- Key in all ticket data into customer Excel.
- Update and follow up with users on the outcome of problems they face.
- Attend to network problems/installation of antenna at customer sites when needed.
- Create invoices and upload POs in Taulia apps for payment.
- Upload end-users’ contact details on the social media portal.
****
TELE me at @vallsl or WA me at https://************************** NOW!
Interested candidates please submit your resume to *************
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
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