About the Role
We are looking for a motivated and analytical intern to support our Sales Operations & Sales Analytics team in driving process improvement, automation, and digital transformation initiatives. This role provides hands-on exposure to business process analysis, data analytics, automation tools, and CRM systems, offering an excellent opportunity to develop both technical and business skills in a dynamic corporate environment.
Key Responsibilities
- Assist in process improvement and digital transformation projects to enhance business efficiency and productivity.
- Study and document existing business processes to identify opportunities for improvement and automation.
- Engage with end users and stakeholders to understand current workflows, challenges, and business requirements.
- Develop and maintain Microsoft Excel templates and tools for data collection, reporting, and analysis.
- Support the automation of database validation and data quality checking processes.
- Analyze datasets to identify trends, generate insights, and recommend areas for operational improvement.
- Create reports and dashboards using Microsoft Power BI to support business decision-making.
- Assist in testing, documentation, and deployment of process improvement initiatives.
Requirements
- Currently pursuing a Diploma or Degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Engineering, Business Administration, or a related field.
- Strong working knowledge of Microsoft Excel, including formulas, PivotTables, and data analysis functions.
- Basic knowledge of Microsoft Power BI and Microsoft Power Automate.
- Exposure to CRM platforms such as ************* or Microsoft Dynamics CRM is an advantage.
- Comfortable working with large datasets and performing data analysis.
- Strong analytical and problem-solving skills.
- Effective verbal and written communication skills.
- Self-motivated, proactive, and eager to learn new technologies and business processes.
- Ability to work independently as well as collaboratively in a team environment.
What You Will Gain
- Practical experience in digital transformation and process automation projects.
- Exposure to business intelligence, CRM systems, and data analytics tools.
- Opportunities to work with cross-functional teams and business stakeholders.
- Hands-on experience with Microsoft Power Platform, Power BI, and enterprise data processes.
- Mentorship and development in analytical thinking, business process improvement, and operational excellence.