Full Time F&B Operation Manager Jobs, Salary up to MYR 4,000 in Memang Meow Kopitiam WP Kuala Lumpur - Maukerja

REQUIREMENTS

• At least Diploma/Bachelor Degree in Business Management, Food & Beverage Services Management or equivalent.

• Minimum 3-5 years’ experience in same position from food & beverage industry preferred.

• Highly self-motivated and influential with the ability to lead by example, coach, mentor and develop others to achieve company’s goals and standards as a cohesive team.

• Strong experience in managing similar fast-paced F & B operations, with a passion for food market and competitiveness.

• Able to work under pressure and react quickly to situations by making timely yet strategical decisions in challenging conditions and circumstances.

• Excellent communication skills (written and spoken).

• Problem solving capabilities.

JOB SCOPE:

• Accountable for planning, coordinating and managing of staff and services to ensure efficient and effective F&B operations and sales performance.

• Guide and motivate the entire operation team in sales, meeting KPIs and uphold team spirits among the staffs.

• Observe and enforce team to follow and adhere to procedures and policies through team development and training.

• Ensure on food quality and standard are being controlled.

• Regularly review of operating results with the team and identify opportunities to improve performance.

• Tight monitoring on staff scheduling, staff training, stock-taking, inventory control, cash management and POS system for results efficiency.

• Work closely with product planning team and provide inputs to menu upgrading to overcome market competitiveness.

• Conduct training and audit the entire operation of franchisee's outlet to meet KPIs.

• Ensure all outlets provide excellent service and maintain impressive shop appearances at all times.

• Highlight customer complaints on food quality, customer service and other operations issue to management team for purpose of future improvement.

• Entitlement of EPF, SOCSO & EIS
• Annual leave
• Medical benefits
• Company trip
• Career growth opportunities
• EPF
• SOCSO
• EIS
• Annual Leave