jobs in MAGMA HOSPITALITY MANAGEMENT SDN BHD

Full Time FRONT OFFICE AMBASSADOR - WOLO KUALA LUMPUR Jobs, Salary up to MYR 2,500 in MAGMA HOSPITALITY MANAGEMENT SDN BHD Federal Territory - Maukerja

FRONT OFFICE AMBASSADOR - WOLO KUALA LUMPUR

MAGMA HOSPITALITY MANAGEMENT SDN BHD

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Key Responsibilities:

  • Welcome guests with energy and warmth, offering an outstanding first impression of the WOLO brand.
  • Conduct check-in and check-out process efficiently using the hotel system.
  • Assist guest with request and inquiries.
  • Anticipate guest needs and take proactive steps to enhance their overall experience.
  • Maintain high standards of grooming while on duty.
  • Handle room assignments, key issuance, and payment procedures accurately.
  • Maintain and update guest profiles and preferences in the system.
  • Coordinate with Housekeeping and Engineering for room readiness and service recovery.

Qualifications:

  • Minimum SPM / Diploma in Hospitality, Tourism, or related field.
  • Fresh graduates or 1–2 years of front desk or guest service experience preferred.
  • Proficient in English and Bahasa Malaysia; additional languages are a plus.
  • Energetic, outgoing personality with a genuine passion for people and service.
  • Willingness to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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