- Outram Central Region (Singapore) Singapore
Full Time Customer Representative Jobs, Salary up to SGD 6,500 in MANGOSTAR PTE. LTD. Central Region (Singapore) - Maukerja
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Job Description
Responsibilities
Responsibilities
Provide dedicated support for accounts, ensuring timely resolution of user issues and requests
Build strong long-term relationships with key clients through daily communication and proactive follow-ups
Monitor client activity and engagement closely, and take ownership of key account retention results
Conduct regular online interviews / check-ins with key clients to gather feedback and uncover needs
Summarize client insights into actionable recommendations and propose product optimization ideas
Required Skills
Fluent in English as a working language (spoken and written)
Bonus if you speak Hindi / Urdu / Tamil / Punjabi or other regional languages
Strong communication skills and client service mindset; capable of handling high-touch key account relationships
Outgoing, proactive, and highly self-motivated, with strong ownership and problem-solving ability
Experience in live streaming / social platforms / creator economy is a plus
Mangostar is a global social technology company building products that help people connect across borders. Our self-developed social discovery products bring together video chat, live streaming and group conversations, making it easier for people from different cultures to meet and communicate.
Our products have accumulated more than 50+ million downloads, reached the Top 10 of Google Play grossing charts in more than 130 countries, serving millions of users.
Provide dedicated support for accounts, ensuring timely resolution of user issues and requests
Build strong long-term relationships with key clients through daily communication and proactive follow-ups
Monitor client activity and engagement closely, and take ownership of key account retention results
Conduct regular online interviews / check-ins with key clients to gather feedback and uncover needs
Summarize client insights into actionable recommendations and propose product optimization ideas
Required Skills
Fluent in English as a working language (spoken and written)
Bonus if you speak Hindi / Urdu / Tamil / Punjabi or other regional languages
Strong communication skills and client service mindset; capable of handling high-touch key account relationships
Outgoing, proactive, and highly self-motivated, with strong ownership and problem-solving ability
Experience in live streaming / social platforms / creator economy is a plus
Mangostar is a global social technology company building products that help people connect across borders. Our self-developed social discovery products bring together video chat, live streaming and group conversations, making it easier for people from different cultures to meet and communicate.
Our products have accumulated more than 50+ million downloads, reached the Top 10 of Google Play grossing charts in more than 130 countries, serving millions of users.
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