- 994 BENDEMEER ROAD Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Kaleido Jewellery is a growing fashion jewellery brand in Singapore, and we’re looking for a proactive team player who enjoys e-commerce and working with data.
About the Role
Digital Fluency
• Manage product listings, product information and scheduled price updates on Shopify to support online launches and promotions.
• Use company-approved AI tools to assist with product content and e-commerce reports, checking the outputs before use.
Data Analytics
• Analyse RFM customer data to identify customer segments and purchasing patterns.
• Review campaign and e-commerce performance, including click-through and conversion rates, to identify areas for improvement.
Omni-channel Management
• Assist in delivering targeted customer communications and personalised product recommendations across the company’s selected sales and communication channels.
• Support loyalty activities and online promotions in coordination with the E-Commerce Manager and relevant retail teams.
Data Analysis and Interpretation
• Interpret customer and campaign findings to recommend improvements to targeting, customer journeys and online sales conversion.
• Conduct supervised A/B tests and review the results to recommend adjustments to customer communications and promotions.
What We’re Looking For
2 years experience in the retail industry is a plus.
Strong Excel skills
Highly organized and detail-oriented, with strong follow-up skills
Comfortable juggling multiple deadlines and working with store, marketing, and warehouse teams
Clear communicator in English
Interest in e-commerce and livestream selling
Experience in jewelry or fashion is a bonus.
Working Hours
Office hours are Mon–Fri, 9.30am - 6.30pm.
What You’ll Get
Staff discount on jewellery
10 days annual leave
Hands-on exposure to omni-channel retail and live commerce, a fast-growing skill set
A small, collaborative team where your work has visible impact
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