jobs in 7-Eleven Malaysia

Full Time Executive-Sr.Executive, Demand Planner Jobs, in 7-Eleven Malaysia Federal Territory - Maukerja

Executive-Sr.Executive, Demand Planner

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

1. Demand Forecasting and Analysis

  • Develop rolling 18-month forecasts using historical sales, promotions, seasonality, events and relevant demand drivers
  • Apply appropriate statistical, predictive and business-judgement methods based on business requirements and data availability
  • Evaluate forecast accuracy, bias, stability and explainability
  • Investigate forecast exceptions and distinguish baseline, promotional, event-driven and exceptional demand

2. Forecast Alignment and Stakeholder Collaboration

  • Work with Commercial, Marketing, Operations and Supply Planning to develop and align the consensus demand plan
  • Review and challenge assumptions using data and business evidence
  • Present forecasts, assumptions, risks and opportunities to management
  • Translate analytical findings into clear business implications and recommended actions
  • Influence stakeholder adoption of improved planning methods and controls

3. Promotional and Event Planning

  • Forecast promotional and event uplifts to determine incremental and net demand
  • Track business activities and events that may affect demand
  • Support promotional allocation decisions by balancing demand, inventory availability and operational constraints
  • Conduct post-event reviews to improve future forecasting assumptions


4. Inventory and Replenishment Alignment

  • Assess the inventory and replenishment implications of demand forecasts
  • Balance product availability, service level, inventory exposure and operational risk
  • Identify potential shortages, overstock and obsolescence risks arising from demand changes
  • Coordinate appropriate planning actions with Supply Planning and relevant stakeholders

5. Performance Monitoring and Correction Action

  • Monitor Demand Planning KPIs, including forecast accuracy, forecast bias, forecast value add, inventory days, urgent-order rates and material planning exceptions
  • Investigate material performance gaps and potential causes
  • Recommend corrective actions and monitor their effectiveness

6. Data Quality and Planning Controls

  • Validate planning data for completeness, consistency, duplicates, missing values, abnormal demand and master-data issues
  • Confirm calculation logic, business definitions and data sources before using or reporting analytical outputs
  • Coordinate resolution of material data-quality issues with data owners and technical teams
  • Document analytical logic, assumptions, data sources and material manual adjustments

7. Reporting, Automation and Continuous Improvement

  • Prepare and maintain reports covering forecast performance, inventory position, risks and material planning exceptions
  • Automate recurring data preparation, analysis and reporting through practical and maintainable tools, dashboards or workflows
  • Improve forecasting methods, planning processes, reporting reliability and analytical controls
  • Assess demand and supply risks and coordinate appropriate contingency actions
  • Validate material improvements through back-testing, representative data or pilot implementation
  • Support implementation and stakeholder adoption while ensuring outputs remain traceable and aligned with approved business rules


Core Competencies

1. Analytical Thinking & Problem Solving

  • Analyses complex datasets, challenges assumptions and identifies relevant demand drivers
  • Distinguishes evidence, assumptions, exceptions and business judgement
  • Investigates potential root causes and develops practical, sustainable solutions
  • Considers customer, service, inventory and operational implications before recommending action


2. Communication and Business Translation

  • Communicates clearly with technical and non-technical stakeholders
  • Explains forecasts, assumptions, limitations, risks and recommendations in practical business language
  • Presents analysis and recommendations confidently to management and cross-functional stakeholders


4. Stakeholder Influence and Change Orientation

  • Builds support for improved methods, tools, controls and processes
  • Challenges existing assumptions constructively and uses evidence to influence decisions
  • Supports implementation and adoption rather than stopping at analysis or recommendation


5. Learning Agility

  • Demonstrates curiosity and willingness to learn new analytical methods, tools and Supply Chain concepts
  • Applies learning to actual business problems
  • Adapts analytical approaches based on evidence, operational requirements and user feedback


Technical Competencies

1. Statistical Forecasting and Model Validation

  • Understands statistical forecasting, model selection, time-series behavior and forecast validation
  • Evaluates forecast accuracy, bias and model limitations
  • Selects methods based on business relevance, data quality, performance and explainability
  • Exposure to predictive modelling is preferred

2. Data Analysis Tools

  • Strong Microsoft Excel capability
  • Practical exposure to one or more tools such as Python, R, SQL, Power BI, Tableau or equivalent

3. Planning and ERP Systems

  • Exposure to SAP or an equivalent ERP, Demand Planning or Supply Chain Planning system is preferred
  • Understands planning parameters, master data, system outputs and relevant business rules
  • System experience may be developed for candidates with strong analytical capability and learning agility

4. Automation and Data Control

  • Identifies repetitive data preparation, reporting and analytical activities suitable for automation
  • Develops or supports automated reports, dashboards, scripts, workflows or analytical tools
  • Validates automated outputs and maintains appropriate controls
  • Identifies missing, duplicated, inconsistent, invalid or abnormal data
  • Ensures source-of-truth alignment, calculation validation and documentation
  • Distinguishes technical errors from business-rule exceptions


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