Full Time Sales - Assistant Manager - Klang Valley Based Jobs, in BioCare Pharmaceutical Selangor - Maukerja

Company Description BioCare Pharmaceutical, part of BioCare Group (M) Sdn Bhd, is a Malaysian pharmaceutical company and integrated healthcare provider established in 2003. The organization is committed to improving healthcare outcomes by delivering quality pharmaceutical products and services. BioCare focuses on innovation, patient well-being, and strong partnerships within the healthcare sector. The company offers a collaborative work environment that values professional growth and ethical practices. Team members contribute to advancing accessible healthcare solutions across Malaysia.

Role Overview

The Assistant Sales Manager plays a pivotal role in driving revenue growth, expanding market penetration, and leading key account initiatives for BioCare Pharmaceutical across the Klang Valley region. This role combines strategic territory planning, high-level client relationship management, and hands-on sales execution.

You will work closely with healthcare professionals (HCPs), medical practitioners, pharmacy networks, and regional distributors to achieve ambitious sales targets. Additionally, you will support sales operations, align closely with internal marketing and digital e-commerce teams on promotional campaigns, and mentor sales representatives to ensure brand excellence in the market.

Key Responsibilities

1. Sales Strategy & Territory Management

• Formulate and execute target-driven territory sales plans to grow BioCare’s pharmaceutical portfolio within the Klang Valley market.
• Identify new business opportunities, key accounts, and emerging market segments to drive sustainable sales growth.
• Monitor market trends, competitor activity, and customer feedback to optimize sales tactics and pricing strategies.

2. Key Account & Client Relationship Management

• Build, maintain, and nurture strategic relationships with key healthcare professionals, clinic networks, hospital procurement personnel, and distribution partners.
• Conduct regular on-site client visits, product presentations, and virtual consultations to drive product adoption and customer loyalty.
• Oversee key account contracts, negotiations, and trade terms to maximize profitability and long-term partnership value.

3. Operational Execution & Cross-Functional Alignment

• Partner with the Marketing & Digital E-Commerce teams to roll out trade promotions, local product launches, and integrated marketing initiatives (e.g., brand awareness and HCP engagement campaigns).
• Coordinate closely with supply chain, warehouse, and inventory management teams to ensure product availability and timely delivery.
• Track sales metrics, analyze territory performance, and present weekly/monthly sales forecasts and performance reports to senior management.

4. Sales Leadership & Service Excellence

• Assist the Sales Manager in setting sales targets, monitoring field activities, and providing guidance/coaching to junior sales executives or territory representatives.
• Ensure all field and sales activities comply with pharmaceutical regulatory guidelines, ethical selling standards, and corporate compliance policies.
• Act as a key escalation point for critical customer service issues, ensuring prompt resolution and exceptional client satisfaction.

Qualifications & Requirements

Experience & Education

• Education: Bachelor’s Degree or Diploma in Business Administration, Marketing, Biomedical Science, Pharmacy, or a related field.
• Experience: Minimum 3 to 5 years of proven sales experience in the pharmaceutical, medical device, or healthcare FMCG industry, with a track record of meeting or exceeding targets.
• Key Account Experience: Demonstrated success in managing territory sales, key accounts, hospital/clinic sales, or regional distributor networks.