Full Time Admin Clerk Cum Ecommerce Customer Service jobs in Johor - Maukerja

About the role

GOODEN (M) SDN BHD' is seeking an experienced Admin Clerk Cum Ecommerce Customer Service to join our team in Krubong Melaka. This full-time role will provide essential administrative and customer service support to our growing ecommerce business.

What you'll be doing

1. Provide exceptional customer service to our ecommerce customers, responding to inquiries, processing orders and handling returns

2. Perform general administrative duties such as data entry, filing, and document management

3. Assist with inventory management and order fulfilment

4. Liaise with other departments to ensure smooth business operations

5. Contribute to the continuous improvement of our customer service and administrative processes

What we're looking for

1. 1-2 years of experience in a similar administrative or customer service role, preferably in an ecommerce or retail environment

2. Strong communication and interpersonal skills, with the ability to provide excellent customer service

3. Proficient in using computer software, including Microsoft Office suite and ecommerce platforms

4. Excellent organisational and multitasking abilities, with a keen eye for detail

5. A proactive and problem-solving mindset, with the flexibility to adapt to changing priorities

What we offer

At GOODEN (M) SDN BHD', we pride ourselves on creating a positive and inclusive work environment. In addition to a competitive salary, you'll enjoy a range of benefits, including:

Apply now