Job Description:
As a Dental Assistant/Receptionist at Orkid Dental Clinic, you will play a dual role, assisting our dental professionals with clinical duties while also managing front desk operations. Your responsibilities will include:
Clinical Duties:
- Assist the dentist during procedures by preparing and passing instruments, materials, and medications.
- Assist in taking dental X-rays.
- Prepare patients for dental treatment and ensure their comfort throughout the procedure.
- Sterilize and maintain dental instruments and equipment.
- Educate patients on oral hygiene practices and post-treatment care.
- Maintain accurate patient records and update treatment plans.
Reception Duties:
- Greet patients and visitors with a warm and friendly demeanor.
- Schedule and confirm patient appointments.
- Manage patient records, including updating contact information and insurance details.
- Answer phone calls, respond to inquiries, and manage patient correspondence.
- Handle billing and insurance claims.
- Maintain a clean and organized reception area.
Requirements:
- Previous experience as a Dental Assistant or Receptionist is preferred but not required; training will be provided for the right candidate.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Proficiency in using dental software and basic computer applications.
- A positive attitude and a passion for providing exceptional patient care.
Ad-hoc Duties:
- Monitor and manage inventory levels, including ordering and stocking dental supplies and office materials.
- Assist with general housekeeping tasks to ensure the clinic is clean, organized, and adheres to health and safety standards.
- Support in the organization and maintenance of storage areas, ensuring that all supplies are easily accessible and well-labeled.
- Assist with other tasks as needed to support the clinic’s daily operations.
Requirements:
- Previous experience as a Dental Assistant or Receptionist is welcome but not required.
- No experience? No problem! We provide comprehensive training for the right candidate.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Proficiency in using dental software and basic computer applications.
- A positive attitude and a passion for providing exceptional patient care.
- Flexibility to handle a variety of tasks, including stocking and housekeeping.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development and training.
- Friendly and supportive work environment.
- Employee discounts on dental services.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
Experience:
- dental assistant: 1 year (Preferred)
Work Location: In person