Kerja Sepenuh Masa E IT Network Engineer - Manufacturing (JB, Johor), Gaji tinggi MYR 7,000 di Super Hero Family Enterprise Johor - Maukerja

JOB RESPONSIBILITIES:

IT Technical Support (Helpdesk) & Network Infrastructure Management:

Install, configure, and hand over PC workstations and IT end devices to users

Handle and document IT tickets using the corporate helpdesk system

Analyse issues and perform troubleshooting.

Support administration of LAN, WiFi, Windows servers, clients, and related systems

Assist with Active Directory, DNS, DHCP, VMware, and other IT services

Maintain Network Infrastructure

Configure, deploy, and troubleshoot Layer 2/3 switches.

Administer firewalls, including security policies, NAT, VPN, and traffic inspection.

Optimize network performance and plan for capacity.

Support wired and wireless infrastructure, including enterprise Wi-Fi and authentication.

Implement secure remote access for contractors and vendors.

Apply cybersecurity controls and coordinate with vendors for compliance.

Monitoring & Visibility:

Conduct root-cause analysis for outages and connectivity issues.

Administer virtualization platforms (VMware), including provisioning, patching, and backups.

Coordinate with vendors for hardware and storage health.

Documentation & Compliance:

Maintain accurate network and system documentation.

Support audits and assessments.

Physical Security (Door Access Control & CCTV)

Administer door access control systems:

Monitor and investigate alarms and violations; prepare incident reports.

Troubleshoot and maintain controllers, readers, locks, and related hardware/software.

Diagnose, repair, and maintain CCTV cameras, recorders, and server/network connections.

Manage user permissions in compliance with SOPs and organizational policies.

Recommend improvements for efficiency, security, and scalability.

Backup & Restoration Administration:

Define and execute backup jobs for servers, databases, VMs, and physical clients.

Configure backup and retention policies to meet compliance and business needs.

Monitor backup logs, troubleshoot failures, and prepare weekly reports.

Manage backup storage utilization, deduplication, and plan for capacity growth.

Qualifications

JOB REQUIREMENTS:

Degree in Information Technology or Computer Studies or equivalent

Minimum 3 years of experience in a production or manufacturing environment

Experience with workplace and server administration (AD, DNS, DHCP, VMware)

Basic understanding of LAN/WAN topology

Structured, independent, and reliable working style with good teamwork skills

Good English skills (spoken and written)

Job Type: Permanent

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

• Professional development

Work Location: In person