Full Time Customer Service Assistant Jobs, Salary up to MYR 2,000 in Tiong Nam Logistics Solutions Johor - Maukerja

• Handle customer daily bookings, respond to customer emails in a timely and professional manner, place booking in the system, prepare declaration documents and arrange advance payment collection.
• Coordinate with others department to ensure pickup and deliveries are scheduled as per customer requirements.
• Track and follow up on shipments from warehouse to delivery and update to customer on shipment status.
• Attend to any shipment issues, coordinate with relevant departments to resolve problem efficiently and maintain professional & patient while handling challenges.
• Prepare shipment report and ensure timely submission to internal and external parties.
• Attend customer meeting and handle new shipments after business awarded to company.
• Any ad-hoc tasks assigned by superior.

Job Requirements :

• Min SPM in any related field.
• Have 1-2 years of working experience in customer service or logistics is preferred.
• Able to speak English.
• Proficient in Microsoft Office and computer literate.
• Fresh graduates are welcome to apply.

Job Types: Full-time, Fresh graduate

Pay: From RM2,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• How much is your expected salary?

Location:

• Johor Bahru (Preferred)

Work Location: In person