Full Time Sales Support Engineer Jobs, Salary up to MYR 3,500 in Beckhoff Automation Pulau Pinang - Maukerja

BECKHOFF AUTOMATION

Beckhoff offers advanced automation systems based on PC-based control technology. The product range primarily covers industrial PCs, fieldbus components, drive technology, automation software, control cabinet-free automation, and hardware for machine vision. Components and system solutions from Beckhoff are used in a wide range of sectors and applications worldwide.

Beckhoff’s main divisions such as development, production, administration, sales, marketing, support, and service, are housed at Beckhoff’s headquarters in Verl, Germany. Beckhoff has 41 subsidiaries and branch offices and is a rapidly growing presence on the international market. Through global cooperation with partners, Beckhoff is present in over 75 countries.

We are currently expanding in Malaysia and are looking for candidates seeking a rewarding career and ready to take on new challenges to join our team here.

Our goal is to enhance customer competitiveness, foster strong partnerships, and establish ourselves as a top-tier automation supplier in Malaysia and Brunei. Beckhoff is also committed to being an attractive and fulfilling workplace.

Responsibilities:

Technical Sales Support

• To understand Client RFQ for their application
• Propose suitable solution based on client requirement and needs
• Stay up-to-date with Beckhoff new product and its features
• Perform SWOT and market analysis and work with Sales Team to develop specific sales strategies
• Provide information and support to help the salesperson to achieve their sales target
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Operation Sales Support

• Coordinate with the operation department for customer PO, deliveries, and invoice generation
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
• Manage sales tracking tools and report on monthly sales and order
• Keep record of sales and order trends via D365, CRM and Excel tools
• Respond to customer enquiry via phone call and emails
• Lead the logistic department to arrange on the deliveries for customers in Northern region
• Reports to HQ Logistics departmental head from time to time pertaining to logistics matters
• Maintaining the proper warehouse processes and stocks management

Qualifications:

• Preferably degree in Industrial Automation, Engineering or comparable technical qualification
• 1 - 3 years of experience in sales support for industrial automation. Fresh graduates are encouraged to apply
• Good knowledge of the Malaysian automation market will be an advantage
• Proactive, self-starter and team-oriented

Benefits:

• Exciting tasks in an international environment at the technology leader in automation
• A future-proof job with an economically sound global player
• All advantages of an owner-managed family company
• An open and family-oriented corporate culture
• Freedom for personal expansion and professional development

Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

• Additional leave
• Free parking
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person