Full Time Sales Engineer Jobs, in LINKTRIX Consultants, Asia Pacific Pulau Pinang - Maukerja

Job Title: Sales Engineer (Penang)

Our client is a leading provider of advanced sealing solutions for industrial applications, committed to delivering high-quality products that meet stringent industry standards and exceed customer expectations.

Scope of Work

1. Sales & Business Development

• Identify and develop new business opportunities in industries such as oil & gas, petrochemical, chemical, power generation, and manufacturing etc.
• Maintain and expand relationships with existing clients (contractors, EPCs, end-users, distributors).
• Prepare and deliver technical sales presentations to promote sealing and fluid control solutions (e.g., spiral wound gasket, sheet gasket, packing and other affilated products).
• Achieve assigned sales targets, gross margin, and revenue goals.

2. Technical Support & Solution Selling

• Provide technical consultation to customers on gasket selection based on:
• Operating conditions (pressure, temperature, media)
• Flange type and standards (ASME, DIN, JIS)
• Recommend suitable sealing solutions such as:
• Spiral wound gaskets (SWG)
• Ring type joints (RTJ)
• Compressed fibre sheets / PTFE gaskets
• Handle basic troubleshooting of sealing failures (leakage, installation issues, incorrect selection).
• Coordinate with engineering or factory teams for custom-made or special gaskets (ePTFE, non-standard sizes, etc.).

3. Quotation & Tender Management

• Prepare quotations, proposals, and technical documentation based on customer requirements.
• Interpret technical drawings, datasheets, and tender specifications.
• Participate in RFQs, tenders, and project bids.
• Ensure pricing aligns with company policy, margins, and distributor agreements.

4. Customer Relationship Management

• Build long-term partnerships with key stakeholders (engineers, buyers, maintenance teams).
• Conduct regular customer visits, site inspections, and follow-ups.
• Provide after-sales support and ensure customer satisfaction.
• Handle customer feedback, complaints, and coordinate corrective actions.

5. Market Intelligence & Strategy

• Monitor market trends, competitor activities, and pricing levels in Malaysia and the region.
• Provide feedback to management on product positioning and market demand.
• Identify opportunities in shutdown/turnaround (TA) projects and maintenance contracts.

6. Coordination & Internal Support

• Liaise with:
• Production/manufacturing teams (local or overseas)
• Logistics and supply chain teams
• Ensure timely delivery and order fulfilment, especially for project timelines.
• Assist in inventory planning (especially for fast-moving gasket sizes).

7. Compliance & Documentation

• Ensure adherence to industry standards and certifications (e.g., ASTM, ASME, API requirements).
• Maintain proper documentation for:
• Quotations
• Technical submittals
• Customer approvals

8. Reporting

• Prepare regular reports on:
• Sales performance
• Pipeline and forecast
• Project updates
• Update CRM system (if applicable).

Key Requirements

• Minimum SPM qualification required; Degree is preferred
• Prefer candidates from Mechanical or related Engineering backgrounds
• Must be able to perform both hunter and farmer responsibilities
• Strong business development capability in identifying new opportunities and developing industrial client accounts
• Experience in rotating equipment industry (pumps, motors, bearings, or related mechanical equipment) is highly preferred
• Strong understanding of mechanical seals, gaskets, and industrial sealing solutions is an added advantage
• Candidates with technical sales or industrial aftermarket/MRO exposure will have an added advantage